Epson ET-2400 - Image Consists of a few Dots Only; Line of Dots Appears in All Scanned Images

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Scanned Image Quality Problems
Characters are Not Recognized During Conversion to Editable Text (OCR)
Image Colors are Patchy at the Edges
Ripple Patterns Appear in an Image
Scanned Image Edges are Cropped
Resetting the Epson Scan 2 Settings
Parent topic: Solving Problems
Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• Make sure you select the correct Image Type for your original.
• Remove any lint or dirt from your original.
• Clean the scanner glass.
• Do not press on the original or the document cover with too much force.
Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Main Settings Tab
Related tasks
Placing Originals on the Scanner Glass
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, try these solutions:
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
• Make sure any interface cables are securely connected at both ends.
• Remove any dust or dirt that may have adhered to your original.
• Do not press with too much force on the original or the document cover.
• Keep the document cover closed to prevent dirt or dust from getting inside.