• Load paper in the sheet feeder printable side up.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems
Paper Loading Capacity
Related topics
Loading Paper
Paper Jam Problems
If you have problems with paper jams, try these solutions:
1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the output tray and sheet feeder.
3. Press the power button to turn the product off.
4. Open the printer cover, and remove the jammed paper and any torn pieces.
5. Press the power button to turn the product back on.
6. Carefully follow all paper loading instructions when you load new paper.
Parent topic: Solving Paper Problems
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