7
Power Cleaning Using the Product Control Panel................................................................... 148
Power Cleaning Using a Computer Utility ............................................................................... 149
Print Head Alignment ....................................................................................................................... 151
Aligning the Print Head Using the Product Control Panel ............................................................ 151
Cleaning the Paper Guide ................................................................................................................ 152
Checking the Number of Sheets....................................................................................................... 153
Checking the Sheet Counter - Windows ...................................................................................... 154
Checking the Sheet Counter - Mac.............................................................................................. 154
Cleaning and Transporting Your Product ............................................................................................. 156
Cleaning Your Product ..................................................................................................................... 156
Transporting Your Product ............................................................................................................... 157
Solving Problems .................................................................................................................................... 161
Checking for Software Updates........................................................................................................ 161
Product Status Messages ................................................................................................................ 162
Message Appears Prompting You to Reset Ink Levels..................................................................... 163
Running a Product Check ................................................................................................................ 164
Resetting Control Panel Defaults ..................................................................................................... 166
Solving Setup Problems ................................................................................................................... 166
Product Does Not Turn On or Off................................................................................................. 167
Noise After Filling the Ink............................................................................................................. 167
Software Installation Problems .................................................................................................... 167
Control Panel Setup Problems .................................................................................................... 168
Solving Network Problems ............................................................................................................... 168
Product Cannot Connect to a Wireless Router or Access Point .................................................. 169
Network Software Cannot Find Product on a Network................................................................. 170
Product Does Not Appear in Mac Printer Window ....................................................................... 171
Wireless Network Connection is Unstable on a Mac ................................................................... 172
Cannot Print Over a Network....................................................................................................... 172
Cannot Scan Over a Network ...................................................................................................... 173
Solving Copying Problems ............................................................................................................... 174
Product Makes Noise, But Nothing Copies.................................................................................. 174
Product Makes Noise When It Sits for a While............................................................................. 175
Solving Paper Problems................................................................................................................... 175
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