28 Solving Problems
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table.
To speak to a technical support representative, dial:
■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday
■
Canada:
(905) 709-3839
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply. Before you call, please have the following
information ready:
■ Product name (Epson Stylus CX3800 Series all-in-one)
■ Product serial number (located on the back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller.
To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To
purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 463-7766 for reseller referral.
Other Software Technical Support:
Service Access
World Wide
Web
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day, seven
days a week. To use these services, you must have a touch tone
telephone and call (800) 922-8911. Your Epson SoundAdvice
SM
Express
Code is 70665. Use this code to quickly select the Epson Stylus CX3800
Series in SoundAdvice.
Software Telephone/Fax Online and E-mail
ArcSoft
PhotoImpression
(510) 440-9901
8:30
AM—5:30 PM, Pacific
Time, Monday—Friday
Fax: (510) 440-1270
www.arcsoft.com
support@arcsoft.com
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