EPSON Stylus Photo R260/R265/R270, R360/R380/R390 Revision B
Troubleshooting Troubleshooting by Error Message 40
Table 3-7.  Troubleshooting for Ink Cartridge Detection Error/ Ink Cover Open Error/ Cartridge Empty Error
Occurrence 
Timing
Symptom Failed Part Check Point Remedy Reference
At power-on
The error appears after the 
carriage home position is 
detected.
Ink Cartridge
1. Is the memory chip on the cartridge chipped or 
broken?
1. Replace the ink cartridge.
-
Head FFC
1. Is the Head FFC not connected to the Head Board 
and the Main Board?
1. Connect the Head FFC to the Head 
Board and the Main Board.
 R360/R380/R390
Main Board: CN10,CN11,CN12
 R260/R265/R270
Main Board: CN10,CN11,CN12
4.5.12 "CR 
Unit"(p.105) / 4.3.2 
"Removing the Main 
Board Unit"(p.78)
Head Board
1. Are the CSIC terminals chipped or broken? 1. Replace the CSIC ASSY.
4.5.3 
"Printhead"(p.91)
2. Is the Head Board damaged? 2. Replace the CSIC ASSY.
Memory Chip
Ink Cartridge
CSIC Terminal
CSIC ASSY
Backside
CSIC ASSY
Head Board