Epson Stylus Pro 7700/7710/7700M/7710M/7900/7910/9700/9710/9900/9910/WT7900/WT7910/9890/9908/7890/7908 Revision I
TROUBLE SHOOTING List of Error Messages 107
Confidential
3.2 List of Error Messages
The printer runs the self-testing function on itself according to various conditions
detected by the mounted sensors. If an error condition is detected as a result of the self-
testing, the printer displays the corresponding error message on the LCD panel.
The error messages are shown on the following list.
Table 3-1. List of Error Messages
Message on LCD
Trouble
Shooting No.
Applied model
Pro 7900/7910/9900/9910
Pro 7700/7710/7700M/7710M/9700/9710
Pro WT7900/Wt7910
Pro 9890/9908/7890/7908
PAPER OUT
LOAD PAPER
1 (See P.113) √ √ √ √
PAPER RELEASED
LOAD PAPER
2 (See P.113) √ √ √ √
PAPER SKEW
LOAD PAPER PROPERLY
3 (See P.113) √ √ √ √
PAPER SETTING ERROR
CHECK PAPER SOURCE IN THE DRIVER
SETTINGS AND LOAD PAPER CORRECTLY
4 (See P.113) √ √ √ √
PAPER CUT ERROR
REMOVE UNCUT PAPER
5 (See P.113) √ √ √ √
CUTTER UNIT NEARING END OF SERVICE
LIFE.
RECOMMEND REPLACING THE CUTTER UNIT
6 (See P.113) √ √ √ √
PAPER ERROR
LOAD PAPER CORRECTLY
REFER TO THE MANUAL
7 (See P.113) √ √ √ √
PAPER SENSOR ERROR
PRESS THE BUTTON
LOAD DIFFERENT PAPER
8 (See P.114) √ √ √ √
PAPER LOW
9 (See P.114) √ √ √ √
BORDERLESS ERROR
LOAD A SUPPORTED PAPER SIZE OR LOAD
PAPER CORRECTLY
10 (See P.114) √ √ √
PAPER EJECT ERROR
REMOVE PAPER FROM PRINTER
11 (See P.114) √ √ √ √
PAPER SIZE ERROR
LOAD CORRECT SIZE PAPER
12 (See P.114) √ √ √ √
PAPER JAM
REMOVE PAPER
13 (See P.114) √ √ √ √
FRONT COVER OPEN
CLOSE FRONT COVER
14 (See P.114) √ √ √ √
INK COVER OPEN
CLOSE RIGHT AND LEFT INK COVERS
15 (See P.115) √ √ √
INK COVER OPEN
CLOSE RIGHT INK COVER
15 (See P.115) √ √ √ √
INK COVER OPEN
CLOSE LEFT INK COVER
15 (See P.115) √ √ √
CANNOT OPEN INK COVER IS ANYTHING
OBSTRUCTING THE RIGHT INK COVER?
PRESS INK COVER OPEN BUTTON
16 (See P.115) √ √ √ √
Table 3-1. List of Error Messages
Message on LCD
Trouble
Shooting No.
Applied model
Pro 7900/7910/9900/9910
Pro 7700/7710/7700M/7710M/9700/9710
Pro WT7900/Wt7910
Pro 9890/9908/7890/7908