• Make sure your product is securely connected to your computer.
• If you are transferring photos to the memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card.
• If you are using your product on a network, make sure that the network File Sharing setting for your
product is set to allow write access over the network.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card Specifications
Memory Card File Specifications
Related tasks
Inserting a Memory Card
Related topics
Transferring Photos on a Memory Card
When to Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac OS X
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Click or Start, and select All Programs or Programs.
4. Select EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
5. In the next window, select your product and click OK. Then follow any on-screen instructions.
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