Solving Problems 47
Where to Get Help
Epson Technical Support
Internet Support
Visit your product’s support website at epson.com/support/p600 (U.S.) or
epson.ca/support/p600 (Canada) for solutions to common problems. You can
download drivers, printer software, and utilities, view how-to videos, access the
online User’s Guide, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (Epson SureColor P600 Series)
■ Product serial number (located on the label in back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
Then call:
(562) 276-7272 (U.S.) or (905) 709-2567 (Canada), 6
AM to 8 PM, Pacific Time,
Monday through Friday, and 7
AM to 4 PM, Pacific Time, Saturday.
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
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