Epson SureColor SC-P8500DM Series - Page 208

The paper is not cut cleanly.
o
Depending on the paper, if Quick Cut on the
control panel is set to On, the paper may not
be cut cleanly as shown below.
Select General Settings - Printer Settings - Paper
Source Settings - Roll Paper Setup - Cut Settings -
Quick Cut - Off from the control panel.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U “Replacing the auto cutter blade” on page 184
A light is visible inside the printer.
o
This is not a failure.
The red light is a light inside the printer.
The administrator password has
been lost
o
Should you forget the administrator password,
contact your dealer or Epson Support.
Head cleaning is performed
automatically
o
The printer may automatically perform head
cleaning to ensure print quality.
Cannot update the firmware for the
printer
o
Are there any jobs in progress or
outstanding jobs on the printer?
Wait for the jobs to finish being processed or cancel
the jobs.
Printing stops when printing in a
VPN (Virtual Private Network)
environment
o
Try setting the network setting to
100Base-TX Auto.
You can set this from Settings - General Settings -
Network Settings - Quality Options on the control
panel.
You can also change network settings in Web Config
or Epson Device Admin.
o
Print using the SSD Unit. Store the print
data in the SSD Unit before printing.
Select Print after Transmission Completed or Print
Mode - Save only in the printer driver's Hard Disk
Unit Settings.
The printer turned off due to a
power cut
o
Turn off the printer, and then turn it back
on.
When the printer is not turned off normally, the
print head may not be capped correctly. If the print
head is left uncapped for a long time, the print
quality may decline.
When you turn on the printer, capping is performed
automatically after a few minutes.
Also, if the printer is turned off during calibration,
data transmission and writing adjustment values
may not be performed correctly. When the date is
initialized, the adjustment values are also initialized.
SC-P8500DM/SC-P8500D/SC-P6500D/SC-P6500DE/SC-P6500E/SC-T7700DM/SC-T5700DM/SC-T7700D/SC-T5700D/SC-3700D/SC-T3700DE/SC-T3700E/SC-P8500DL/SC-T7700DL Series User's Guide
Problem Solver
208