Do you have a question about the Epson SureColor V7000 and is the answer not in the manual?
Confirmation of completed and signed pre-installation site survey by Epson representative and End User.
Task for Epson team member to complete unboxing and setup of the printer, estimated to take 4 business days.
Key hardware components and steps for installation, including main unit, print heads, and UV LED chiller.
Requirement for a certified electrician to connect building power to the printer after hardware assembly.
Process of initializing ink and filling the chiller with coolant, recommending White Ink and Varnish.
Installation and preparation of Windows PCs for software, recommending two PCs for UV Controller and RIP software.
Epson team member installs printer drivers, Edge Print RIP, and UV Controller on the provided PCs.
Ensuring all nozzles are firing, providing nozzle test copy, and printing a test file for quality assurance.
Epson team member conducting necessary printing alignments to meet Epson standards.
Providing the printed sample and a reference sample to the customer after quality test completion.
Training covers safety features, printer maintenance, ink replacement, media thickness, and unit operation.
Training on proper use of PPE and ink handling, including specific glove types, face masks, eye protection, and clothing.
Navigating ECSP website, accepting terms, signing up for an account, and activating it to record Organization ID.
Registering the printer on ECSP, receiving Agent Key, and installing all necessary software.
Connecting the printer to the Cloud PORT account, confirming communication, and touring the ECSP Dashboard.
Ensuring complete understanding of UV Controller functions like media thickness, start position, cleaning, and error logs.
Installing Epson Edge Print using the main installer and the specific V7000 printer installer.
Launching, authenticating, connecting, loading images, setting print preferences, and managing color settings.
Touring Quick Set & Hot Folder features and understanding multi-layer printing, color replacement, and media positioning.
Provision of the technical support phone number for assistance.
Customer confirmation by signing that all installation steps have been completed successfully.
Requirement for Dealer and Epson Technician to complete and submit the Customer Installation Form.