Epson WF-C17590

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Table of Contents3
WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide15
Product Basics16
Product Parts Locations16
Product Parts - Front17
Product Parts - Inside19
Product Parts - Back22
Optional Accessories and Replacement Parts23
Using the Control Panel24
Control Panel Buttons and Lights24
Status Icon Information25
Changing the LCD Screen Language26
Selecting the Date and Time27
Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F)30
Adjusting Control Panel Sounds31
Adjusting the Screen Brightness32
Changing the Operation Time out Setting33
Using Power Saving Settings36
Changing the Sleep Timer Settings36
Changing the Power off Timer Settings38
Entering Characters on the LCD Screen39
Setting a Password and Locking the Control Panel39
Setting User Feature Restrictions (Access Control)42
Preventing PC Connection Via USB43
Using Presets44
Checking the Print Counter47
Checking the Circuit Breaker48
Checking for Software Updates51
Epson Connect Solutions for Smartphones, Tablets, and more51
Setting up Epson Connect Services52
Using Epson Email Print53
Using the Epson Iprint Mobile App54
Using Epson Remote Print54
Using Epson Scan to Cloud55
Using Google Cloud Print56
Setting up Google Cloud Print on a Chromebook56
Android Printing Using the Epson Print Enabler57
Using Fire os Printing58
Using Windows 10 Mobile Printing58
Using Epson Print and Scan App with Windows Tablets59
Printing and Scanning with NFC from Your Android Device59
Wi-Fi or Wired Networking62
Network Security Recommendations62
Wi-Fi Infrastructure Mode Setup63
Selecting Wireless Network Settings from the Control Panel64
Wi-Fi Direct Mode Setup66
Enabling Wi-Fi Direct Mode67
Wi-Fi Protected Setup (WPS)69
Using WPS to Connect to a Network69
Printing a Network Status Sheet70
Printing a Network Connection Report71
Network Connection Report Codes and Messages73
Configuring Email Server Settings78
Changing or Updating Network Connections80
Accessing the Web Config Utility81
Changing a USB Connection to a Wi-Fi Connection81
Changing a Wi-Fi Connection to a Wired Network Connection81
Connecting to a New Wi-Fi Router82
Disabling Wi-Fi Features82
Enabling Epson Universal Print Driver (PCL) or Postscript Printing84
Installing the Epson Universal Print Driver - Windows84
Installing the Postscript (PS3) Printer Software - Windows88
Installing the Postscript (PS3) Printer Software - Mac88
Selecting PDL (Page Description Language) Settings89
PDL Print Configuration Options91
Selecting Printer Language and Interface Settings94
Printing Language and Interface Options95
Printing a PCL or PS3 (Postscript) Status Sheet96
Loading Paper98
Loading Paper in the Cassettes and MP Tray98
Using the Optional Paper Cassette Lock103
Paper Loading Capacity104
Compatible Epson Papers107
Paper or Media Type Settings - Printing Software108
Selecting the Paper Settings for each Source - Control Panel109
Paper Type Settings - Control Panel111
Selecting Default Paper Settings - Administrator112
Selecting the Default Printer Settings113
Paper Source Settings Options114
Selecting the Universal Print Settings115
Universal Print Settings Options116
Placing Originals on the Product117
Placing Originals on the Scanner Glass117
Placing Originals in the Automatic Document Feeder119
Copying122
Copying Documents or Photos122
Copying Options124
Printing from a Computer128
Printing with the Standard Epson Printer Software - Windows128
Synchronizing Printer Settings for Optional Units - Windows129
Selecting Basic Print Settings - Windows130
Paper Source Options - Windows133
Print Quality Options - Windows133
Multi-Page Printing Options - Windows133
Selecting Double-Sided Printing Settings - Windows134
Double-Sided Printing Options - Windows136
Selecting Finishing Options - Windows137
Finishing Options - Windows138
Selecting Additional Print Options - Windows139
Custom Color Correction Options - Windows141
Header/Footer Settings - Windows142
Image Options and Additional Settings - Windows143
Selecting a Printing Preset - Windows143
Selecting Extended Settings - Windows144
Extended Settings - Windows146
Printing Your Document or Photo - Windows147
Locking Printer Settings - Windows148
Locked Setting Options150
Entering a User ID and Password for Printing151
Selecting Default Print Settings - Windows152
Changing the Language of the Printer Software Screens152
Changing Automatic Update Options153
Printing with the Epson Standard Printer Software - Mac154
Selecting Basic Print Settings - Mac155
Paper Source Options - Mac159
Print Quality Options - Mac159
Selecting Page Setup Settings - Mac160
Selecting Print Layout Options - Mac161
Managing Color - Mac161
Color Matching and Color Options - Mac162
Selecting Finishing Options - Mac163
Finishing Options - Mac164
Selecting Paper Configuration Settings - Mac165
Selecting Double-Sided Printing Settings - Mac165
Double-Sided Printing Options and Adjustments - Mac166
Selecting Printing Preferences - Mac166
Printing Preferences - Mac167
Printing Your Document or Photo - Mac168
Checking Print Status - Mac169
Printing with the Epson Universal Print Driver - Windows169
Synchronizing Printer Settings - Epson Universal Print Driver - Windows170
Selecting Basic Print Settings - Epson Universal Print Driver - Windows171
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows174
Selecting Maintenance Options - Epson Universal Print Driver - Windows176
Extended Settings - Epson Universal Print Driver - Windows177
Selecting Default Print Settings - Epson Universal Print Driver - Windows178
Locking Printer Settings - Epson Universal Print Driver - Windows180
Epson Universal Print Driver Locked Setting Options181
Adding Network Printers - Epson Universal Print Driver - Windows182
Printing with the Postscript (PS3) Printer Software - Windows185
Selecting Basic Print Settings - Postscript Printer Software - Windows185
Selecting Additional Layout and Print Options - Postscript Printer Software - Windows188
Selecting Default Print Settings - Postscript Printer Software - Windows189
Printing with the Postscript (PS3) Printer Software - Mac189
Selecting Basic Print Settings - Postscript Printer Software - Mac190
Selecting Page Setup Settings - Postscript Printer Software - Mac194
Selecting Print Layout Options - Postscript Printer Software - Mac195
Sizing Printed Images - Postscript Printer Software - Mac196
Managing Color - Postscript Printer Software - Mac196
Printing Your Document or Photo - Postscript Printer Software - Mac197
Checking Print Status - Postscript Printer Software - Mac198
Cancelling Printing Using the Product Control Panel199
Scanning200
Starting a Scan200
Starting a Scan Using the Product Control Panel200
Scanning to Email202
Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture205
Scanning to a Memory Device206
Scanning to the Cloud208
Setting up a WSD Port (Windows 7/Windows Vista)211
Control Panel Scanning Options211
Setting up and Scanning to a Network Folder or FTP Server214
Creating a Shared Network Folder214
Registering Contacts for Network Folder or FTP Scanning - Web Config216
Registering Contacts for Email, Network, or FTP Scanning - Control Panel217
Scanning to a Network Folder or FTP Server219
Starting a Scan Using the Epson Scan 2 Icon222
Starting a Scan from a Scanning Program224
Starting a Scan from a Smart Device226
Scanning with Document Capture Pro or Document Capture226
Scanning in Epson Scan 2229
Additional Scanning Settings - Main Settings Tab232
Additional Scanning Settings - Advanced Settings Tab233
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2234
Image Format Options236
Scan Resolution Guidelines236
Scanning Special Projects237
Scanning to a Sharepoint Server or Cloud Service237
Scanning Multi-Page Originals as Separate Files239
Entering a User ID and Password for Scanning241
Faxing243
Connecting a Telephone or Answering Machine243
Setting up Fax Features249
Setting up Basic Fax Features249
Using the Fax Setup Wizard249
Selecting the Line Type251
Setting the Number of Rings to Answer253
Selecting Advanced Fax Settings255
User Settings - Fax256
Basic Settings - Fax257
Send Settings - Fax259
Receive Settings - Fax259
Report Settings - Fax261
Security Settings - Fax262
Setting up the Fax Utility - Windows263
Setting up Fax Features Using the Fax Utility - Mac265
Setting up Contacts and Contact Groups266
Setting up Contacts Using the Product Control Panel267
Creating a Contact267
Editing or Deleting a Contact270
Creating a Contact Group272
Editing or Deleting a Contact Group275
Importing Contacts Using the Fax Utility - Windows276
Setting up Speed/Group Dial Lists Using the Fax Utility - Mac279
Sending Faxes281
Sending Faxes from the Product Control Panel281
Sending a Fax Using the Control Panel282
Fax Sending Options284
Sending a Fax at a Specified Time286
Sending a Stored Fax287
Sending a Fax on Demand289
Dialing Fax Numbers from a Connected Telephone290
Sending Faxes Using the Fax Utility - Windows290
Sending Faxes Using the Fax Utility - Mac293
Receiving Faxes296
Fax Reception296
Receiving Faxes Automatically297
Receiving Faxes Manually297
Forwarding Received Faxes298
Receiving a Fax by Polling300
Saving and Viewing Received Faxes301
Selecting Received Fax Options Using the Fax Utility - Windows302
Checking Fax Status and Cancelling Fax Jobs305
Printing Fax Reports306
Fax Report Options307
Using External USB Devices with Your Product308
Connecting a USB Device308
USB Device Photo File Specifications309
Disconnecting a USB Device309
Viewing and Printing from the LCD Screen310
Printing JPEG Photos310
Print Setting Options - JPEG Mode311
Printing TIFF and PDF Files313
Print Setting Options - TIFF Mode314
Print Setting Options - PDF Mode315
Transferring Files on a USB Device317
Setting up File Sharing for File Transfers from Your Computer317
Transferring Files from a USB Device to Your Computer319
Replacing Ink Cartridges and Maintenance Boxes320
Check Cartridge and Maintenance Box Status320
Checking Ink Status on the LCD Screen320
Checking Ink and Maintenance Box Status with Windows322
Checking Cartridge and Maintenance Box Status - Mac325
Purchase Epson Ink Cartridges and Maintenance Box327
Ink Cartridge and Maintenance Box Part Numbers327
Removing and Installing Ink Cartridges328
Replacing the Maintenance Box330
Replacing the Optional Staple Cartridge331
Adjusting Print Quality335
Print Head Maintenance335
Checking the Nozzles Using the Product Control Panel335
Cleaning the Print Head Using the Product Control Panel339
Cleaning and Transporting Your Product341
Cleaning Your Product341
Cleaning the Automatic Document Feeder341
Cleaning the Paper Rollers343
Cleaning the Optional Bridge Unit346
Cleaning the Optional Finisher Unit348
Moving or Transporting Your Product349
Solving Problems350
Viewing the Help Screen350
Product Status Messages351
Job Status Error Codes353
Running a Product Check358
Resetting Control Panel Defaults360
Solving Setup Problems361
Product Does Not Turn on or off362
Noise after Ink Installation362
Software Installation Problems362
Solving Network Problems363
Product Cannot Connect to a Wireless Router or Access Point363
Network Software Cannot Find Product on a Network365
Product Does Not Appear in Mac Printer Window366
Cannot Print over a Network366
Cannot Scan over a Network368
Solving Copying Problems369
Product Cannot Copy369
Product Makes Noise, but Nothing Copies370
Product Makes Noise When It Sits for a While370
Originals Do Not Feed from the Automatic Document Feeder370
Solving Copy Quality Problems371
Copies Have Incorrect or Faint Colors371
Position, Size, or Margins of Copies Are Incorrect371
Solving Paper Problems372
Paper Feeding Problems372
Paper Jam Problems373
Paper Ejection Problems373
Solving Problems Printing from a Computer373
Nothing Prints374
Product Icon Does Not Appear in Windows Taskbar374
Printing Is Slow375
Solving Postscript Printing Problems377
Nothing Prints Using the Postscript Printing Software377
Documents Print Incorrectly Using the Postscript Printing Software377
Accessing Printer Properties - Postscript - Windows378
Solving Page Layout and Content Problems378
Inverted Image379
Too Many Copies Print379
Blank Pages Print379
Incorrect Margins on Printout380
Incorrect Characters Print380
Incorrect Image Size or Position381
Slanted Printout381
Solving Print Quality Problems382
White or Dark Lines in Printout382
Blurry or Smeared Printout383
Faint Printout or Printout Has Gaps384
Grainy Printout385
Incorrect Colors386
Solving Scanning Problems386
Scanning Software Does Not Operate Correctly387
Cannot Start Epson Scan 2387
Solving Scanned Image Quality Problems388
Image Consists of a few Dots Only388
Line of Dots Appears in All Scanned Images389
Straight Lines in an Image Appear Crooked389
Image Is Distorted or Blurry390
Image Colors Are Patchy at the Edges390
Image Is too Dark390
Back of Original Image Appears in Scanned Image390
Ripple Patterns Appear in an Image391
Scanned Image Colors Do Not Match Original Colors391
Scanned Image Edges Are Cropped392
Solving Faxing Problems392
Cannot Send or Receive Faxes392
Cannot Receive Faxes with a Telephone Connected to Your Product394
Fax Memory Full Error Appears394
Sent Fax Quality Is Poor395
Sent Fax Is Received in an Incorrect Size396
Received Fax Quality Is Poor396
Received Fax Is Not Printed396
Solving USB Device Problems397
Cannot View or Print from a USB Device397
Cannot Save Files on a USB Device397
Cannot Transfer Files to or from a USB Device398
Uninstall Your Product Software398
Uninstalling Product Software - Windows398
Uninstalling Product Software - Mac399
Where to Get Help400
Technical Specifications402
Windows System Requirements402
Mac System Requirements403
Paper Specifications404
Printable Area Specifications405
Scanning Specifications406
Automatic Document Feeder (ADF) Specifications407
Fax Specifications (WF-C17590/WF-C20590/WF-M20590F)407
Ink Cartridge Specifications408
Dimension Specifications409
Electrical Specifications410
Environmental Specifications411
Interface Specifications411
External USB Device Specifications412
Network Interface Specifications412
Safety and Approvals Specifications413
Notices415
Important Safety Instructions415
General Product Safety Instructions415
Ink Cartridge Safety Instructions417
Wireless Connection Safety Instructions418
LCD Screen Safety Instructions418
Telephone Equipment Safety Instructions419
FCC Compliance Statement419
Binding Arbitration and Class Waiver422
Trademarks425
Copyright Notice426
Libtiff Software Acknowledgment426
A Note Concerning Responsible Use of Copyrighted Materials427
Default Delay Times for Power Management for Epson Products427
Copyright Attribution427

Epson WF-C17590 - Page 79

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