5
 Install software
Note: If your computer does not have a CD/DVD drive or you are using a Mac, an Internet 
connection is required to obtain the product software.
1   Make sure the printer is NOT CONNECTED to your computer.
 Windows
®
: If you see a Found New Hardware screen, click Cancel and disconnect the 
USB cable. 
2   Insert the product CD or download and run your product’s software package:
global.latin.epson.com/Support/xp231
3   Follow the instructions on the screen to run the setup program.
 OS  X: Make sure you install Software Updater to receive firmware and software updates for 
your product.
4  When you see the Select Your Connection screen, select one of the following:
•  Wireless connection
 In most cases, the software installer automatically attempts to set up your 
wireless connection. If setup is unsuccessful, you may need to enter your 
network name (SSID) and password.
•  Direct USB connection
Make sure you have the USB cable at hand.
Mobile printing
To print from a mobile device, your product must be set up for wireless printing. See 
the online User’s Guide for instructions.
Epson Connect
™
iPrint for  
iOS/Android
™
 Connect wirelessly from your tablet, 
smartphone, or computer. Print 
documents and photos from across 
the room or around the world.
latin.epson.com/connect 
(site only available in Spanish)
Any problems?
If you experience problems during setup, see below:
Network setup was unsuccessful.
•   Make sure you select the right network name (SSID). The printer can only connect 
to a network that supports 2.4 GHz.
•   If you see a firewall alert message, click Unblock or Allow to let setup continue.
Setup is unable to find my printer after connecting it with a 
USB cable.
Make sure the printer is turned on and that it is securely connected as shown:
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the 
print head, if necessary. See the online User’s Guide for more information.
  Caution:  Don’t turn off the printer while it is priming or you’ll waste 
ink. Wait for ink priming to complete before installing the software.
Note:
•   The printer is designed for use with Epson
®
 cartridges only, not 
third-party cartridges or ink.
•   The cartridges included with the printer are designed for printer 
setup and not for resale. After some ink is used for priming, the 
rest is available for printing.
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to access the online User’s 
Guide.
OS X: Click the icon in Applications/Epson Software/Guide to access the online 
User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website, as described below.
Technical Support
Visit global.latin.epson.com/Soporte (site only available in Spanish). 
Argentina  (54 11) 5167-0300    Honduras** 800-0122
  0800-288-37766    Code: 8320
Bolivia* 800-100-116   Mexico 01-800-087-1080
Chile  (56 2) 2484-3400     Mexico City  (52 55) 1323-2052
Colombia 018000-915235   Nicaragua* 00-1-800-226-0368
  Bogota  (57 1) 523-5000   Panama* 00-800-052-1376 
Costa Rica 800-377-6627   Paraguay 009-800-521-0019 
Dominican   Peru 0800-10126 
 Republic*  1-888-760-0068    Lima  (51 1) 418-0210
Ecuador* 1-800-000-044   Uruguay 00040-5210067 
El Salvador* 800-6570   Venezuela  (58 212) 240-1111 
Guatemala* 1-800-835-0358
*Contact your local phone company to call this toll free number from a mobile phone.
**Dial the first 7 digits, wait for a message, then enter the code.
If your country does not appear on the list, contact your nearest Epson sales office. 
Toll or long distance charges may apply.
Need paper and ink?
 Try Epson specialty papers with DURABrite
®
 Ultra Ink 
for professional results. You can purchase them from an 
Epson authorized reseller. To find the nearest one, visit  
global.latin.epson.com or contact Epson as described  
in “Any questions?”.
XP-231 replacement ink cartridges       
Color Standard-capacity High-capacity
Black 296 297
Cyan 296
—
Magenta 296
—
Yellow 296
—
4 minutes
Caution: Keep ink cartridges out of the reach of children and do not drink the ink.
1
2
1
2
Letter or A4
4 × 6-inch 
(102 × 152 mm) 
2
3
4
1
Caution: Do not open ink cartridge packages until you are ready to install the ink. 
Cartridges are vacuum packed to maintain reliability.
1
2
3
Remove only the yellow tape from 
each cartridge.
Note: Do not remove any other seals 
or the ink may leak.
 Press  the   stop button to 
prime the ink delivery system. 
Priming takes about 4 minutes.
Install ink cartridges
2
Turn on and configure
Start Here
Read these instructions before using your product.
1
Unpack
XP-231
English
Caution: Do not connect to 
your computer yet.
2
3
1
Note: If all of the printer lights are flashing, an error 
has occurred. Turn off the printer, lift the scanner unit 
and remove any protective material that has been 
left inside. Then turn the printer back on.
EPSON and DURABrite are registered trademarks, Epson Connect is a trademark, and EPSON Exceed Your Vision is a registered 
logomark of Seiko Epson Corporation.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. 
Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2015 Epson America, Inc., 3/15
Printed in XXXXXX 
3
4
Load paper