EQUATION MANNU L2 OPEN 9KW

Questions and Answers

S
stephen17Aug 8, 2025
What to do if my EQUATION Stove does not start automatically?
- K
  Kayla McdowellAug 8, 2025
  If your EQUATION Stove isn't starting automatically, make sure the pellet tank isn't empty by filling it with pellets. Also, ensure the pellet isn't stuck in the chute and the endless screw isn't blocked. The brazier should be clean and correctly positioned with the spark plug in front of it. Clear any obstructions from the chimney or smoke duct. If the pellets are wet, replace them and check your storage. For issues with the spark plug, endless screw engine or smoke extractor, it is best to contact after-sales service.
F
feliciagilmoreAug 12, 2025
Why is the glass door of my EQUATION Stove getting dirty too quickly?
- K
  Karen CollinsAug 12, 2025
  If the glass door of your EQUATION Stove gets dirty quickly and the flame appears long, reddish, and weak, several factors could be the cause. There might be too many pellets in the tank, so try reducing the pellet level. The brazier might be dirty or poorly positioned, so clean it and ensure the spark plug is correctly positioned. Check the quality of the pellets and inspect the air admitted circuit and the brazier's propart. The chimney may have long or bitten sections, or wind may be opposing the extraction flow, so have the extraction circuit checked. Also, ensure the door seal is waterproof. For issues with the smoke extractor, contact after-sales service.
M
Marcus HarrisAug 17, 2025
What to do if my EQUATION Stove works for a few minutes, then stops?
- S
  Sarah CraigAug 17, 2025
  If your EQUATION Stove works for a few minutes and then stops, it could be due to a few reasons. The ignition procedure might have been interrupted, or the power supply was cut off. In both cases, repeat the ignition procedure. For defective smoke probes, contact after-sales service.
C
Crystal WelchAug 21, 2025
How to fix my EQUATION Stove when the display is off and the buttons do not work?
- M
  Michael JonesAug 21, 2025
  If your EQUATION Stove display is off and the buttons aren't working, first, check that the device is well supplied electrically. Then, make sure the rear switch is in the '1' position. If the problem persists, disconnect the stove for a minute, reconnect it, and turn it on again. For defective control boxes, defective connections between the case and the card, or defective electronic cards, contact after-sales service.
T
Tammy Barker DVMAug 26, 2025
What to do if my EQUATION Stove remote control does not work?
- C
  Christine WebbAug 26, 2025
  If your EQUATION Stove remote control isn't working, first, try bringing it closer to the stove. If that doesn't work, replace the battery. If the remote is still not working, contact the after-sales service to replace it.
J
joel79Aug 29, 2025
What to do if my EQUATION Stove has a ignition defect?
- J
  Jennifer TorresAug 30, 2025
  If your EQUATION Stove has an ignition defect, start by cleaning the brazier if there's excessive ash accumulation. If that doesn't solve it, repeat the ignition procedure. If the problem continues, contact the after-sales service.
D
Daniel MillerSep 2, 2025
Why does the smoke extraction fan on my EQUATION Stove work continuously?
- C
  Charles StephensSep 2, 2025
  If the smoke extraction fan on your EQUATION Stove is continuously running, it might still be in the cooling process. Wait for the cooling to finish. If it persists, contact after-sales service.