ergolet Luna IPx4 User Manual (English)

Questions and Answers:

R
Renee ChangAug 3, 2025
What to do if Ergolet Lifting Systems Luna does not react when hand control UP/DOWN are used?
- L
  Lauren ArcherAug 4, 2025
  If the Luna unit does not respond to the hand control, first ensure that the Luna is turned on and the emergency stop is deactivated. If the problem persists, test the up/down buttons on the Luna unit itself to rule out a defective hand control. If it works, replace the hand control. Also, check the batteries and charge them if necessary. If charging doesn't resolve the issue, the batteries may need replacement.
V
Valerie StewartAug 11, 2025
What to do if Ergolet Lifting Systems does not charge?
- M
  Michael MooreAug 11, 2025
  If your Ergolet Lifting Systems unit isn't charging, first verify that the charger is properly connected to the main power supply. If it is, the charger itself might be defective, or the connection to the hand control could be faulty. Try using an alternate charger. If the problem persists, consider acquiring a replacement from your dealer or Ergolet.
C
Cynthia ZamoraAug 18, 2025
Why ergolet Luna IPx4 Luna does not react when UP/DOWN buttons are used, but A ”beep” sound is heard?
- R
  Richard LewisAug 18, 2025
  If the Luna unit beeps but doesn't react to the UP/DOWN buttons, it could be due to several reasons. First, check if the spreader bar is correctly mounted. Second, ensure the Luna unit is properly mounted on the track or cart according to the mounting instructions. Also, check the battery charge level and charge them if necessary. In some cases, the strap might be rolled incorrectly, requiring assistance from a service technician.