Troubleshooting
60 Fixed Wireless Terminal: G32 and G36 models
The Power LED (red and green) indicates the FWT power supply status:
Color Power supply situation
Green Power supply is ON (AC adapter)
Red The FWT is powered from the battery back-up
OFF Power is OFF
When both LEDs are flashing simultaneously
flashing simultaneouslyflashing simultaneously
flashing simultaneously, it means that the FWT is
under alarm conditions
alarm conditionsalarm conditions
alarm conditions. In this situation, ONLY EMERGENCY CALLS can
be made.
Simultaneous flashing Alarm status Do this …
ENTER PIN
Insert the correct PIN. Please refer to
the topic Enter PIN on page 4.
ENTER PUK Insert the correct PUK.
INSERT SIM Insert the SIM card in the FWT.
SIM ERROR
SIM failure. Check the SIM or contact
your network operator.
WRONG NETWORK
WRONG
SUBNETWORK
The FWT is SIM-locked to a specific
network and the inserted SIM card
does not correspond to this network.
Check the SIM or contact your network
operator.
1 flash synchronized
Power LED - - -
Radio LED - - -
WRONG SIM
The FWT is PIN-locked and can only be
used with one SIM card. Introduce the
original SIM or contact your network
operator.
FWT LOCKED
The FWT lock function is enabled.
Contact your distributor or network
operator. 2 flashes synchronized
Power LED - - -- --
Radio LED - - - - --
WRONG XXXCK
(where XXX is the
name of the specific
password)
The FWT is blocked due to incorrect
password entry. Contact your
distributor or network operator.
3 flashes synchronized
Power LED --- --- ---
Radio LED --- --- ---
FWT FAILURE
Check connections of the FWT or
contact your distributor/ network
operator.
The following table summarizes the different operating status of your FWT
depending on the LEDs, and what to do if a problem is encountered. If
the problem persists, please contact your distributor or network operator.
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