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Problems Probable causes Solutions
The coffee or hot
water tastes bad.
The heating unit or spout
circuit has limescale.
Descale the appliance.
The appliance was not
rinsed properly after
descaling.
Rinse again thoroughly.
The water used is of
insufficient quality.
Change water. Water with a low mineral content
is preferable (pH 7).
The coffee color
does not look right
The coffee is not fresh. Replace with fresh coffee.
The coffee grounds are too
coarse.
Replace with finer coffee grounds.
The cup is too cold. Pre-heat the cup.
RECYCLING
Let’s help protect the environment!
Your appliance contains various materials that can be recovered or recycled.
Take it to a recycling collection centre or an approved service centre for recycling
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