What to do if I forgot my ETL Safes PIN number?
If you've forgotten your PIN for your ETL Safe, you can open the vault using the Emergency Access Key. For Model 20700, you can then change the PIN. Alternatively, you can perform a Master Reset to return the system to its default settings.
Why the electronics of my ETL SecureLogic don't work after unboxing?
If the electronics of your ETL Safe are not working right out of the box, charge the battery for 12 hours. If charging doesn't solve the problem, contact Customer Service.
How to fix an ETL SecureLogic Safes door that opens slowly?
If the door of your ETL Safe opens very slowly or only partially, gently pull the door downward until it is in the full open position. Ensure that the slide rails and door are free from obstructions. You can also slightly oil the bearings with a silicone-based spray, but do not lubricate them more than once per year.
Emphasizes that only factory service is permitted for repairs.
Highlights that the vault is not a substitute for safe firearm handling practices.
Details locating studs, cutting the hole, and securing the vault with bolts.
Details setting the administrator's PIN and fingerprint for primary control.
Describes the process of enrolling up to five additional users' fingerprints.
Outlines how to reset the system to factory defaults, clearing all data.
Details methods for opening the vault using biometric, touchpad, keypad, or key.
Guides on recovering access if the PIN is forgotten.
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