EN 24
Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
Symptom Possible cause Solution
The appliance emits a slight
odour.
New appliance.
This is normal and disappears
when the appliance starts
cooling.
The appliance does not
operate; the lighting does not
go on.
Plug not in socket. Insert the plug in the socket.
Thermostat off.
Adjust the thermostat to the
correct setting.
Temperature inside appliance
too high or too low.
Thermostat setting incorrect.
Adjust the thermostat
properly.
The door seals are dirty or
damaged.
Clean the door seals.
Call the service centre if the
door seals are damaged.
Water runs from the
refrigerator.
Defrost water drain clogged.
Clean defrost water drain (see
‘Defrosting’).
Appliance makes a noise.
Incorrect positioning of food
in the freezer.
Place foods in the proper
manner in the freezer.
There is an object against the
appliance.
Remove the object.
The LED lighting does not
work.
LED lighting defective.
Consult a service technician
about LED lighting that is not
working. For safety reasons,
you are not allowed to repair
LED lighting yourself.
This product contains a light
source of energy efficiency
class G.
FAULTS
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