Eureka NEC380 - Troubleshooting, Servicing, and Disposal; Troubleshooting Common Issues

Instruction manual
2-in-1 Cordless vacuum cleaner
18
Troubleshooting
!
WARNING: Always switch off and unplug the appliance before attempting
to resolve a problem.
NOTE:Ifyoucannotsolvetheproblem,pleasecontactaqualied
technician. Never open the appliance’s housing.
Problem
Solution
The appliance
doesn’t work.
- Check whether the battery is charged and
charge it if necessary.
- Check whether the brush is blocked and
remove any dirt.
The battery isn’t
charging.
- Check whether the charging cable is
correctly inserted into the charging socket.
- Check whether the adapter is correctly
connected to a functioning mains socket.
- The mains socket may not be working.
Try another one.
- Check whether you have used
the correct adapter.
The suction is
weak.
- Check whether the suction opening on the
dust container is blocked and clean it if necessary.
- Emptythedustcontainerandcleanthelter.
- Checkforhairsorbreswrappedaround
the brush.
The cleaning
function doesn’t
work.
- Check that the charging station is connected to
a mains socket with power.
- Check that the vacuum cleaner is correctly
positioned in the charging station.