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After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | tempo.org/support
No cold
air when in
cooling mode
The room temperature is lower
than the set temperature.
The appliance will
automatically start when
the room temperature
is higher than the set
temperature.
The machine has entered anti-
frost protection mode.
The appliance will
automatically start when
the protection mode ends.
Low cooling
performance.
A door or window is open.
Close any doors and
windows.
The room size is too large.
Ensure this appliance is
used to cool a room with
an area of 18-23 m
2
.
There are heat sources inside
the room
Turn off any nearby
heating appliances.
The air filter is dirty. Clean the air filter.
The air outlet or inlet is blocked. Remove any blockages.
The set temperature is too high. Lower the set temperature.
E2 Code
The room temperature sensor
has failed or is damaged.
Call for service.
E2 Code
The evaporator oil pipe sensor
has failed or is damaged.
Call for service.
E4 Code Water drip tray is full.
Drain the water manually
out of the drip tray.
FAQs & Troubleshooting Guide (Cont.)
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