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14. Warranty Statement/Terms & Conditions
Nexberg Pty Ltd trading as EvaKool undertakes to the original purchaser that this product is sold free
of defect in materials and/or workmanship under normal use for a period of 24 months. Subject to
the following:
• The warranty period commences from the date of purchase by the original purchaser from an
authorised EvaKool dealer.
• EvaKool will honour this warranty on presentation of proof of purchase of the unit to EvaKool or its
approved service agent. The service agent may be requested to provide EvaKool with a photocopy
of the proof prior to warranty being honoured.
• EvaKool will not be held responsible for any costs incurred in making a warranty claim.
• Please telephone (07) 5492 7777 for the name of an authorised service agent or refer to list
provided on website. It is the purchaser’s responsibility to freight the unit to and from the service
agent.
• EvaKool will not be held responsible for any damage or loss suered or cost incurred whilst fridge
is in transit.
• Warranty repairs may only be carried out by an authorised service agent. EvaKool will not
reimburse repair claims carried out by unauthorised service agents. Any unauthorised tampering
with any part of the unit will automatically void the warranty.
• Service agents may charge a fee for viewing or testing the unit. This is not covered by EvaKool or
this warranty and is payable at the service point unless authorised by EvaKool.
• Any EvaKool authorised service centre in Australia will be able to carry out the service of your
unit. If a repair needs to be undertaken and is covered in terms of this warranty a warranty
authorisation number must be obtained prior to commencement of any work.
• EvaKool will not accept a warranty claim if:
1. Modifications have been carried out to the unit without EvaKool’s written authority.
2. Damage to or failure of the unit has been caused in EvaKool’s opinion by incorrect, extreme or
unreasonable use.
3. Damage to or failure of the unit has been caused in EvaKool’s opinion by misuse, neglect,
accident, impact or similar cause. Refer the preventative maintenance guidelines.
• EvaKool has total discretion of the variation of the warranty terms.
• Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for major failure and for compensation for any
other reasonably foreseeable loss or damage. you are also entitled to have the good repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
• The above warranty conditions are in addition to any other rights and/or remedies as per the
applicable law.
• Failure to follow the guidelines/recommendations in this manual may void the warranty.
• This warranty cannot be varied by others.
Please retain your receipt or proof of purchase for warranty purposes.
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