2.2 EVVA support
AirKey is a sophisticated and tested access control system. However, should you still require
support, please do not hesitate to contact your EVVA partner.
A list of certified EVVA Partners is available on our homepage at https://www.evva.com/uk-
en/handlersuche/.
Select the "Electronic system partner" filter option to exclusively filter for EVVA partners that
offer electronic EVVA access control systems and can fall back on qualified specialist
expertise in this area.
Use the EVVA online form for certain types of support requests. We currently provide the
online form for the following situations:
> You have exceeded the maximum attempts to enter credit codes.
> Unable to add credit.
> AirKey Online Administration login page not available.
> Login unavailable. Forgot username and/or e-mail address.
> You have activated two-factor authentication and do not have access to your
telephone number.
Click the following link to access the online form: https://www.evva.com/en/airkey/support/.
For general information on AirKey visit our homepage at
https://www.evva.com/en/airkey/website/.
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