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EVVA AirKey User Manual

EVVA AirKey
238 pages
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System manual 2.7
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EVVA AirKey Specifications

General IconGeneral
TechnologyRFID, Bluetooth
Frequency13.56 MHz
Mobile AccessYes
Power SupplyBattery
Operating Frequency13.56 MHz
Battery LifeUp to 2 years
EncryptionAES-128
Operating Temperature-20°C to +60°C
CompatibilityiOS, Android

Summary

Introduction and Overview

General Legal Notes

Legal framework and terms of use for AirKey system, including data protection and product liability.

EVVA Support

Information on obtaining support, certified partners, and online support forms.

Signs and Symbols

Explanation of symbols and command notations used in the manual for clarity.

Tips for Optimal Navigation

Guidance on using keyboard shortcuts for efficient document navigation.

System Architecture and Components

Locking Components Overview

Overview of AirKey's locking components, including cylinders, wall readers, and padlocks.

AirKey Cylinders

Details on battery-operated AirKey cylinders, their types, features, and installation notes.

AirKey Hybrid Cylinder

Information on the AirKey hybrid cylinder, its features, and access methods.

AirKey Lever Cylinder

Description of the AirKey lever cylinder, its applications, and operation.

AirKey Padlock

Details on the AirKey padlock, its use cases, and features.

AirKey Wall Readers

Information on AirKey wall readers, their installation, and connection to control units.

AirKey App Introduction

Introduction to the AirKey mobile application, its availability, and core functionalities.

Smartphone Requirements

Minimum requirements for smartphones used with the AirKey system, including OS and connectivity.

AirKey Media Types

Overview of available AirKey media types, such as cards and key fobs, and their initial setup.

AirKey Online Administration

Description of the AirKey Online Administration software solution for managing access control.

System Requirements for Online Administration

Specifies the necessary operating systems, browsers, and internet connection for the AirKey system.

EVVA KeyCredits Explained

Explanation of KeyCredits and their necessity for operating access control systems.

Coding Station Setup

Information on the optional coding station for adding/updating components and media.

Emergency Power Device Usage

Details on the emergency power device for operating locking components when batteries are depleted.

Commissioning the AirKey System

Installing the AirKey App

Steps for downloading and installing the AirKey application on a smartphone.

Registering for AirKey Online Administration

Guide to registering for the AirKey Online Administration using an email address.

AirKey Online Administration Login

Instructions for logging into the AirKey Online Administration to configure the system.

Using Interactive Help

How to access and use the interactive help feature within the AirKey Online Administration.

Installing Coding Stations

Information on installing and using coding stations for adding/updating components and media.

Coding Station via Online Administration

Step-by-step guide to installing and using the coding station through the web interface.

Coding Station via Command Line

Instructions for installing and configuring the coding station application via the command line.

Configuring Coding Station Application

How to configure the coding station application's settings and menu options.

Troubleshooting Coding Station Issues

Troubleshooting common issues encountered with the coding station setup and operation.

Adding KeyCredits

Process for adding KeyCredits to the account using a KeyCredit card.

Creating User Persons

Steps for creating new user profiles within the access control system.

Importing Personal Data via CSV

Guide on importing personal data from external files (CSV) into the system.

AirKey Online Administration Management

AirKey System Login Procedures

Procedures for logging into the AirKey Online Administration, with and without two-factor authentication.

Login Without Two-Factor Authentication

Detailed steps for logging into the system using user ID and password.

Login With Two-Factor Authentication

Instructions for logging in using two-factor authentication via SMS code.

Password Reset Process

Steps for resetting a forgotten password for the AirKey Online Administration.

AirKey System Logout

How to safely log out of the AirKey Online Administration session.

Administrator Roles and Management

Overview of administrator roles (system and sub-administrator) and their management.

Creating New Administrators

Process for creating new system or sub-administrators within the system.

Editing Administrator Details

How system administrators can modify details and rights of other administrators.

Deleting Administrator Accounts

Steps for system administrators to delete other administrator accounts.

Access Control System Settings

Configuration of general settings for the entire access control system.

General System Settings

Settings related to Bluetooth, Hands-free mode, and AirKey app configurations.

Default Values for Components

Setting default values for new locking components, including time zones and holidays.

Holiday Calendar Management

Managing holidays in the system, affecting periodic access and office mode.

Access Control System Configuration

Managing the electronic access control system via tiles and menus.

Locking Component Overview and Status

Viewing a list of all integrated cylinders, wall readers, and their statuses.

Editing Locking Component Details

Modifying details, settings, and repair options for existing locking components.

Operating Locking Components

Access with Smartphones via NFC/Bluetooth

Using smartphones for unlocking components via NFC or Bluetooth.

Access with Media (Cards, Key Fobs)

How to use passive media like cards and key fobs for access.

Access Control System Operation and Maintenance

Updating Locking Components

Procedures for updating locking components using smartphones or coding stations.

Updating Smartphone App Versions

Reference to the section detailing smartphone app version updates.

Updating Access Media

Updating media like cards and key fobs using smartphones or coding stations.

Updating Locking Component Firmware

Steps to update the firmware of locking components via smartphone or coding station.

Updating Media Keyring Version

Process for updating the Keyring version of passive access media.

Replacing Batteries and Emergency Power

Guidance on replacing batteries in locking components and using emergency power.

Battery Replacement in AirKey Cylinders

Detailed instructions for replacing batteries in AirKey cylinders.

Locking Component Repair Options

Options for repairing or replacing faulty locking components.

Issuing and Installing Replacement Components

Steps for issuing and installing replacement locking components for faulty ones.

Removing Faulty Components Without Replacement

Procedure for removing faulty components without replacement, marking them as faulty.

Removing Faulty Components via Smartphone

Steps to remove faulty locking components from the system using a smartphone.

Removing Faulty Components via Online Administration

Process for removing faulty locking components via the AirKey Online Administration.

Revoking Repair Maintenance Tasks

How to delete or revoke maintenance tasks related to repair options.

Emergency Media Management

Issuing Emergency Media

Creating and assigning emergency media like cards for critical access situations.

Media Replacement Procedures

Smartphone Replacement Process

Process for transferring AirKey authorisations and settings to a new smartphone.

Initiating Smartphone Replacement via Smartphone

Steps to initiate smartphone replacement directly from the source smartphone.

Initiating Smartphone Replacement as Administrator

How administrators can start the smartphone replacement process.

Working with Multiple Access Control Systems

Sharing Locking Components Across Systems

How to share locking components with other access control systems for cross-system access.

Adding Components from External Systems

Steps to add locking components from external access control systems to the current system.

Assigning Authorisations for Shared Components

How to assign authorisations to locking components shared from other systems.

Viewing Authorisations for Shared Components

Checking media authorisations for locking components shared from other clients.

Revoking Shared Locking Components

Process to revoke shared locking components from other access control systems.

Using Smartphones in Multiple Systems

Registering and using a smartphone across multiple access control systems.

AirKey Cloud Interface (API) Integration

Activating the AirKey Cloud Interface

Steps to activate the AirKey Cloud Interface, requiring KeyCredits.

Generating API Keys

Procedure for generating API keys for communication with third-party software.

Editing API Keys (Regenerate, Delete, Deactivate)

Options to regenerate, delete, or deactivate/activate existing API keys.

AirKey Cloud Interface Test Environment

Information on using the test environment for the AirKey Cloud Interface.

Generating Test Data for API

Steps to generate test data for the AirKey Cloud Interface test environment.

Generating API Key for Test Environment

Process for generating an API key specifically for the test environment.

Resetting Test Data

How to reset test data in the AirKey Cloud Interface test environment.

Locking Component Signals and Values

Locking Component Signal Interpretation

Explains visual and audible signals indicating events and status of locking components.

AirKey System Values and Limits

Describes the maximum configurations per medium and locking component in the AirKey system.

KeyCredit Deduction Policies

Explains when KeyCredits are deducted for system operations like authorisations and API activation.

Troubleshooting AirKey System Issues

Resolving System Communication Errors

Steps to resolve issues with smartphone registration or component updates due to communication errors.

Troubleshooting Media Detection Issues

Troubleshooting steps when locking components fail to identify or detect media correctly.

Addressing Media Identification Failures

Solutions for when media are no longer detected by the locking component or coding station.

Unscrewing AirKey Cylinder Thumb Turn

Guidance on how to unscrew the thumb turn of an AirKey cylinder, especially with European profiles.

Resolving Hardware Error Indications

Troubleshooting steps when a locking component reports a hardware error.

AirKey Cylinder Hardware Error Checks

Specific checks for AirKey cylinders when a hardware error is indicated.

AirKey Wall Reader Hardware Error Checks

Checks for AirKey wall readers when a hardware error is indicated.

Electronic Thumb Turn Operation Issues

Potential causes and solutions when the electronic thumb turn is difficult to operate.

Important System Information

General System Information

General system information, port requirements, and security best practices for AirKey.

Technical Details and Specifications

RS485 Interface Activation for Wall Readers

Steps to activate the RS485 interface on Bluetooth wall readers for event log forwarding.

Serial RS485 Interface Configuration

Details on configuring the serial RS485 interface parameters for data transmission.

APDU Specification for Event Log Entries

Specification of the APDU format for event log entries, including timestamp and status.

14-Byte Event Log Entry Structure

Breakdown of the 14-byte event log entry structure and fields.

Timestamp Format in Event Logs

Explanation of the byte structure for the timestamp format within event log entries.

Unlocking Status Codes in Event Logs

Interpretation of the unlocking status codes within the event log entry.

Event Log Entry Example

A practical example illustrating the APDU and event log entry components.

Compliance and Declarations

Konformitätserklärung (Declaration of Conformity)

Declaration of conformity for AirKey products, indicating compliance with EU directives.

Declaration of Conformity

Formal declaration of conformity for AirKey products, listing relevant directives and standards.

Document Information

List of Figures

A comprehensive list of all figures included in the AirKey system manual.

Glossary of AirKey Terms

Definitions of key terms and designations used within the AirKey system documentation.

Legal Notice and Publisher Information

Legal information, copyright, disclaimer, and publisher details for the system manual.