16.6 The electronic thumb turn is hard to operate
Depending on the cylinder’s protrusion beyond the escutcheon or any installed cylinder
rosettes, the cylinder may be hard to operate because of the seal causing friction between
cylinder housing and electrical thumb turn. There is the option to remove said seals when
installing indoors.
However, should you still require support, please do not hesitate to contact your
EVVA partner (EVVA support).
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