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ExcelPool Products Excelpool Salt System - Troubleshooting Performance Issues; Causes of Low or No Chlorine; Printed Circuit Board (PCB) Faults

ExcelPool Products Excelpool Salt System
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27 | P a g e
8. Possible causes of low chlorine or no chlorine
Excelpool System switch in OFF position.
Desired Level % adjustment setting is too low.
Low stabilizer (Cyanuric Acid). Chlorine is being
produced but the pool water is unable to hold on to the
chlorine, due to low stabilizer.
Filter pump switched off or filter pump time too short (8
hours for average size pools, more for large pools).
Salt level too low (below 2500 ppm, Low Salt LED on).
Salt level too high (high Salt LED on).
Low pH. Low pH oxidizes chlorine quickly, making it
difficult to maintain desired
chlorine levels. Adjust pH levels to re-balance water.
Warm pool water increases chlorine demand—increase
Desired Level % or filter run time.
Cold water (below 50°F) can cause Excelpool System to
stop generating
(Generating LED flashing).
Excessive scaling on cell.
High level of phosphates in pool water.
Some yellow algae treatments will use chlorine at a very
high rate and deplete the residual free chlorine. Manually
shock the pool if indicated in the directions on the algae
treatment. It still may be a matter of days before the pool
returns to “normal” and chlorine tests will show the desired
1-3ppm free chlorine reading.
9. “PCB” displayed and all 4 LEDs are illuminated.
A possible printed circuit board fault has been detected. Call for
service.