Exerpeutic ACTIVcycle - Service Information

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SERVICE
IMPORTANT: FOR NORTH AMERICA ONLY
For damaged or defective product, questions, replacement parts or any other service
support, please contact our customer service department by the below methods:
For The Best Service, please Email:
service@paradigmhw.com
Response Time: 1-2 Business Days
Emailing us with the information above will be the best method to receive a response during
peak business hours
Website:
www.paradigmhw.com
Toll-Free:
1-844-641-7921
(8:00 AM - 5:00 PM Pacific Standard Time, Monday thru Friday)
Response time may vary via calling
Please have the following information ready when requesting for service:
 Your name
 Phone number
 Model number
 Serial number
 Part number
 Proof of Purchase
For damaged or defective product please contact our customer service before returning to
the store.
Paradigm Health & Wellness, Inc.
1189 Jellick Ave.
City of Industry, CA 91748, USA