Exodus Audio
Owner’s Guide 7
Exodus Audio
Owner’s Guide 7
Copyright 2007 Exodus Audio. All Rights Reserved.
This warranty shall not apply to any product that has been subject to misuse, neglect,
accident or abnormal conditions of operation. Improper installation is not covered under
warranty.
This warranty is limited to Exodus Audio equipment only. It does not extend to any other
equipment or product connected to or operated in conjunction with this product. We are
not responsible for any damage to other equipment or product arising from the use of this
product.
Exodus Audio’s obligation under this warranty is limited to repairing or replacing or
refunding the original purchase price (exclusive of shipping charges), at Exodus Audio’s
option, any product returned within 1 year of purchase date, provided that Exodus Audio
determines the unit is defective and has been used in compliance with the terms of this
warranty.
Subwoofer Returns
– While we do not guarantee the suitability of a specific speaker
to a specific application we provide a period of 30 days from the date of invoice in which
the customer may return the product.
All refunds require at least 14 working days for processing.
This does not
include holidays or weekends. Do not contact customer service unless your return has
taken longer than 21 working days from the date of it’s arrival at DIYCable. The
following conditions apply to full refunds:
• The speaker must be in the new condition. This
includes no mounting
marks or scratches, no solder on the connectors, no sealing caulk,
dirt, sawdust, or other debris.
Speakers showing mounting marks or other
indications of use will be evaluated and a restocking fee,
starting at 25%,
deducted from the refund amount. In extreme cases, no refund or credit may be
offered. Our intention is not to offend or punish people returning product. The
bottom line is that if we cannot resell the product as new, we cannot offer you a
full refund. If we have to sell the product as b-stock or determine that it doesn’t
meet our standards for resale even as a b-stock product, the customer will not
receive a refund.
• Product must be returned in all original cartons, outer shipping cartons, and boxes.
This packaging includes all internal plastic bags or printed manuals. The product
must be in NEW condition returned in ORIGINAL packaging.
•
Package the product to protect it from damage in route to DIYCable. Insure the
package for the value of the product. In the event the returned package is damaged
in route to DIYCable due to insufficient packaging, the customer is responsible to
file the claim with the shipper.
Damaged Product
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