To Next PageTo Next Page
Need help?Do you have a question about the Eyoyo EY-036 QA and is the answer not in the manual?
Scan a setup code to enable scanning of Interleaved 2/5 barcodes.
If the scanner makes three sounds without working, it indicates no power and requires charging.
Scanner pairs with phone; scans act as input where cursor is placed.
Batteries are typically not replaceable; contact support for assistance.
Scan a specific code to enable the conversion from UPC-A to EAN 13.
Scan a setup code to enable the tab key feature on the scanner.
Scanning lights cannot be switched off; they assist in barcode identification.
The scanner works with iPhones and other smartphone brands.
Flashing blue light indicates waiting to pair; solid blue means successful pairing.
Scan setup codes to enable or disable transmitting check digits for UPC-E/E1.
Scan setup codes to enable or disable transmitting leading zeroes for UPC-E/E1.
Scan setup codes to enable or disable transmitting check digits for UPC-A.
Scan setup codes to enable or disable transmitting leading zeroes for UPC-A.
Supports phones with 5.7"-7" screens and tablets with 5.7"-7.1" shortest side.
The scanner cannot connect to two devices (e.g., iPad and PC) simultaneously.
Scan setup codes to turn sound off or adjust volume levels.
Supports POS apps like Amazon Seller, Scoutly, and eBay on iPhone.
The scanner uses a Type C interface data cable for charging.
Double-click scan button for iOS keyboard mode; Android devices do not support this.
Scan two setup codes to enable conversion from UPC-E to UPC-A.
Scanner auto-transmits a Bluetooth signal; pair via phone/iPad Bluetooth settings.
Scans 1D and 2D codes on paper and screens.
Does not support 2.4G connection; only Bluetooth and USB data cable.
Supports Bluetooth HID, SPP, and BLE protocols.
Product is not waterproof; protect in humid environments.
Ensure cursor is in a text input box before scanning.
Use the on/off button or scan the 'Sleep Now' setup code.
Offers one-year warranty and lifetime tech support; contact support@eyoyousa.com.
The scanner is not compatible with Chromebooks.
Scan setup codes to restore factory settings if the scanner is not working.
Contact support if the scanner is not scanning and the beam flashes intermittently.
Scanner supports adding multiple characters as prefix/suffix; contact support for details.
This document provides a comprehensive Q&A for the EY-036 barcode scanner, addressing common user queries regarding its functionality, usage, and maintenance.
The EY-036 is a 2D barcode scanner designed to read both 1D and 2D barcodes from paper and screens. It supports various barcode types, including Interleaved 2/5, UPC-A, UPC-E, and UPC-E1. The scanner can be configured to enable or disable specific barcode types and to transmit or omit check digits and system numbers for UPC codes. It operates with Bluetooth HID, SPP, and BLE protocols, allowing for wireless connection to a variety of devices. The scanner also features a Type C USB interface for charging.
The EY-036 offers several features to enhance its usability. For instance, if you encounter issues scanning Interleaved 2/5 barcodes, a specific setup code can be scanned to enable this functionality. Similarly, for UPC-A, UPC-E, and UPC-E1 barcodes, there are setup codes to configure options like transmitting check digits or leading zeroes. The scanner can be set to add a tab key after each scan, which is useful for data entry into applications like Excel, Word, or TXT documents.
When pairing the scanner, a constantly blinking blue light indicates it is waiting to be paired, and the light will stay on once pairing is successful. The scanner acts as an input device, placing scanned numbers wherever the cursor is located on your connected phone or computer. It is compatible with iPhones, iPads, Samsung devices, and other brands. For users of iOS devices, the scanner can switch from scan mode to keyboard mode by double-clicking the scan button, which pulls up the on-screen keyboard. Android devices do not support this specific keyboard function.
The scanner is designed to work with various applications, including Amazon seller, Scoutly, and eBay POS apps on iPhones. To ensure scanned data appears correctly, users should open an application with a text input box (like Excel, Word, or Notepad) and place the cursor in the input box before scanning.
The EY-036 can be physically clipped to mobile phones with screen sizes between 5.7" and 7", and to tablets with a shortest side length between 5.7" and 7.1". This allows for convenient, integrated use with mobile devices.
The scanner offers sound control features, allowing users to turn the sound on or off and adjust the volume level (Off, Low, Medium, High) by scanning specific setup codes.
For maintenance and troubleshooting, the EY-036 provides several options. If the scanner stops working or scanning, or if you encounter unexpected behavior, scanning the "Restore Defaults" setup code can reset the device to its factory settings, often resolving common issues.
The device is powered by an internal battery. If the scanner is not holding a charge, it indicates a power issue, and immediate charging is recommended. While replacement batteries are generally not supported for sale, users can contact customer support for assistance with battery-related concerns.
The EY-036 is not waterproof, so it is important to protect it from humid environments to prevent damage.
For any issues not covered in the Q&A or if troubleshooting steps do not resolve the problem, the manufacturer provides a dedicated after-sale email support channel. They also offer a one-year warranty and lifetime technical support, ensuring users have access to assistance for the lifespan of the product. This commitment to support extends to helping users with specific configurations, such as adding multiple character prefixes or suffixes, which can be facilitated by contacting their support team.
General| Weight | 150g |
|---|---|
| Connectivity | USB |
| Supported Barcode Types | 1D barcodes |
| Operating Voltage | 5V |
| Scan Range | 5-30cm |
| Scanning Distance | 50mm to 300mm |
