Warm Tips:
If this document does not help you, please contact our after-sale email
support@eyoyousa.com and we will be sure to help you as soon as possible.
Eyoyo promises to provide a one-year warranty and lifetime technical support.
EY-036 QA
1.I cannot scan Interleaved 2/5 barcodes. Is there a way to enable them?
Answer:Please scan this setup code to enable it.(If there are other barcodes that
need to be turned on or off, please contact us at support@eyoyousa.com)
2.dididi does not work after three sounds
Answer:No power, please to charge immediately
3.How do i pair this with scoutiq or any apps?
Answer:You don’t have to pair it. As long as it’s paired with your phone just open up
the app and go. A scan on your scanner acts like input on your phone. Wherever your
cursor is it’ll put the scanned numbers.
4.My scanner is not holding charge anymore, where can I get a replacement
battery?
Answer:Normally scanner batteries are not supported for replacement or sale.
However, you can contact us through this email address to see if we can help
you---support@eyoyousa.com
5.Can it convert upc-a to ean 13?
Answer:Please scan the following setting code to enable it.
6.I want to add a tab key, how should I add it?
Answer:Please scan this setup code to enable it.
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