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REPLACEMENT PARTS
NOTE: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement parts, call
Customer Service toll free at 1-866-573-0674 for referral information.
When calling Customer Service or your dealer, have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane/LP or Natural gas/NG)
• Purchase date
Usually, we will ask you to return the defective part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s) call
Customer Service toll free at 1-866-573-0674 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
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