Do you have a question about the Fermax DUOX VEO XS and is the answer not in the manual?
Details the functions of the F1, F2, and other buttons on the VEO XS monitor.
Explains the meaning of Red and Blue LEDs indicating monitor status, idle, and conversation modes.
Describes how to enable or disable the Dial Tone (Do Not Disturb) feature for incoming calls.
Allows selection of different melodies for individual panels and the concierge.
Guides on adjusting volume and settings while the audio channel is open.
Explains how to set and confirm the date and time for the monitor, including format selection.
Details on activating/deactivating automatic image capture and relevant data protection regulations.
Details the functions of the F1, F2, and other buttons on the VEO XS monitor.
Explains the meaning of Red and Blue LEDs indicating monitor status, idle, and conversation modes.
Describes how to enable or disable the Dial Tone (Do Not Disturb) feature for incoming calls.
Allows selection of different melodies for individual panels and the concierge.
Guides on adjusting volume and settings while the audio channel is open.
Explains how to set and confirm the date and time for the monitor, including format selection.
Details on activating/deactivating automatic image capture and relevant data protection regulations.
The FERMAX DUOX VEO XS Monitor is an advanced intercom device designed for both residential and commercial security and communication. It integrates seamlessly into a comprehensive security system, offering audio, video, and IP intercom functionalities. The monitor is part of the DUOX system, which is a two-wire digital system, simplifying installation and maintenance.
The primary function of the VEO XS Monitor is to facilitate communication between residents/users and visitors at an outdoor panel, as well as with a guard unit if applicable. It provides both audio and video communication, allowing users to see and speak to visitors before granting access. The monitor also supports door opening functionality, enhancing security and convenience.
Beyond basic communication, the VEO XS Monitor incorporates a range of sophisticated features. It includes an On-Screen Display (OSD) menu, which is the central interface for managing the monitor's user and programming functions. This menu is navigated using the monitor's push buttons, with corresponding icons displayed on the screen to guide the user.
One of the key features is the "Do Not Disturb" mode, which allows users to silence the dial tone from outdoor calls. This can be enabled or disabled through the user menu, providing flexibility for users who do not wish to be disturbed. When activated, a red LED on the monitor blinks slowly to indicate that the mode is active. The call can be reactivated either through the screen or by adjusting the potentiometer to any position other than the minimum.
The monitor also offers extensive user parameter settings, including melody selection. Users can choose different melodies for calls originating from individual panels and a separate melody for calls from the concierge. Up to five different melodies can be assigned, allowing for personalized notification sounds. This feature is particularly useful in multi-panel installations, as it helps users distinguish the source of an incoming call.
Another significant function is the date and time settings. The monitor displays the current date and time, which is crucial for accurate record-keeping, especially in conjunction with the video capture feature. Users can set the date and time, as well as select their preferred date format. If the date is not set (defaulting to 01/01/2017) or if power is lost, an icon appears to indicate that the date is incorrect, ensuring users are aware of potential discrepancies.
The VEO XS Monitor also boasts an automatic video capture feature. It can take a picture within five seconds of receiving a call from an outdoor panel. This feature is designed to enhance security by providing a visual record of visitors. However, in compliance with European Union legislation regarding data protection (EU) 2016/679, this feature is deactivated by default. Users can activate it at their own responsibility, and it may require placing a sign at door stations to inform visitors that images may be captured.
The VEO XS Monitor is designed for intuitive and user-friendly operation. The control buttons on the monitor provide quick access to various functions:
The monitor's LEDs provide important status indicators:
The OSD menu, navigated with the push buttons, allows users to easily adjust settings such as melody selection. When selecting a melody, the current melody is played, and users can cycle through available melodies using the '+' and '-' buttons. This provides an interactive way to customize the monitor's audio alerts.
Audio settings can also be adjusted while an audio channel is open. By pressing the dedicated button, a menu screen appears, allowing users to increase or decrease the audio level until the desired regulation is obtained. This ensures clear communication during calls.
The video capture feature, while initially deactivated, can be easily enabled or disabled through the OSD menu. This gives users control over their privacy and compliance with data protection regulations.
The DUOX VEO XS Monitor is designed with ease of maintenance in mind, particularly through its digital system architecture and user-friendly interface.
The DUOX two-wire system simplifies installation and reduces the complexity of wiring, which inherently makes troubleshooting and maintenance more straightforward compared to multi-wire systems. This design choice minimizes potential points of failure and makes it easier for technicians to diagnose and resolve issues.
The OSD menu, accessible via the monitor's push buttons, serves as a central hub for managing various settings that might require adjustment over time. For instance, if the date and time settings are incorrect due to a power loss, the monitor clearly indicates this with an icon, prompting the user to correct it. This proactive notification helps maintain the accuracy of records, especially for the video capture feature.
The "Do Not Disturb" mode, while a user convenience feature, also has a maintenance aspect. If a user experiences issues with not hearing calls, the intermittent red LED indicating "Do Not Disturb" is active provides a clear diagnostic cue, allowing them to quickly identify and resolve the issue without needing external technical assistance. Similarly, the blue LED indicators for programming status and audio modes help users understand the monitor's operational state.
The ability to activate or deactivate the video capture feature through the menu is also a maintenance-related function, particularly in the context of legal compliance. Users can easily manage this setting to ensure their system adheres to data protection regulations, avoiding potential legal issues.
While the manual does not detail specific hardware maintenance, the modular nature implied by the system's integration with various FERMAX components (like outdoor panels and guard units) suggests that individual components can be serviced or replaced as needed, rather than requiring a complete system overhaul. The "Auxiliary function" button, requiring contact with an installer, points to the availability of professional support for more complex maintenance or system adjustments.
The monitor's robust design, as part of the FERMAX ecosystem, is built for durability and long-term performance, reducing the frequency of required maintenance. The focus on user-accessible settings and clear status indicators empowers users to manage many common operational aspects themselves, minimizing the need for professional intervention for routine adjustments.
| Hands-free communication | Yes |
|---|---|
| Surface mounted | Yes |
| Door opening | Yes |
| Guard unit call | Yes |
| Panic call to guard unit | Yes |
| OSD | Yes |
| Selectable ringtones | Yes |
| Volume control | Yes |
| Brightness control | Yes |
| Contrast control | Yes |
| Connectivity | 2 wires, DUOX system |
| Display Type | TFT |
| Wiring | 2-wire |
| Image memory | Yes |











