Ferroli SUN P12 N - User Manual

Questions and Answers

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Steven ParsonsAug 16, 2025
What to do if the Ferroli SUN P12 N Burner has no ignition shutdown?
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  Nathan HernandezAug 16, 2025
  If the Ferroli Burner fails to ignite, several issues could be the cause. First, check if the pellet container is empty and refill it. Next, ensure the auger cable is properly connected; if broken or disconnected, restore the connection. A faulty igniter resistance could also be the problem, requiring replacement after emptying the pellet head. Additionally, a dirty combustion head can prevent ignition, so empty and clean it. Finally, check for any obstructions in the pellet feed duct, ensuring the combustion head is clear; empty it if necessary.
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Chad WhiteAug 19, 2025
Why does my Ferroli SUN P12 N Burner shut down due to parasite flame?
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  Lisa SotoAug 19, 2025
  A shutdown due to parasite flame in your Ferroli Burner can occur due to several reasons. It could be caused by a photoresistance short circuit, in which case you should replace the photoresistance. Another cause might be extraneous light striking the photoresistance; eliminate any such light sources. Incorrect ignition parameters can also lead to this issue, so it's important to check and correct them.
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Lori JensenAug 22, 2025
What to do if my Ferroli SUN P12 N Burner has incorrect pipe pressure adjustment?
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  Mary DavisAug 22, 2025
  If your Ferroli Burner has incorrect pipe pressure adjustment, several factors could be responsible. The pressure sensor connection tube might be squashed, requiring replacement. Alternatively, the fan motor could be damaged, also necessitating replacement. Lastly, a dirty fan can cause this issue, so cleaning it may resolve the problem.
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Audrey PerryAug 25, 2025
Why does the Ferroli SUN P12 N Burner have an auger safety thermostat block?
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  Rickey SilvaAug 26, 2025
  An auger safety thermostat block in the Ferroli Burner can occur due to a few reasons. The boiler might be under pressure, so clean it and ensure the minimum flue draft is correct (10Pa). A faulty safety thermostat could also be the cause, requiring replacement. Lastly, check the auger cable; if it's broken or disconnected, restore the connection.
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Susan JohnsonAug 27, 2025
What to do if Ferroli Burner has parasite flame elimination?
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  Danielle LyonsAug 27, 2025
  If your Ferroli Burner experiences parasite flame elimination, it could be due to a couple of reasons. If the demand for heat has ended but the burner still detects a flame, wait for the end of post-ventilation. Alternatively, incorrect ignition parameters could be the cause, so you should check and adjust them as necessary.
B
Benjamin JacksonAug 30, 2025
What to do if the Ferroli Burner has a pressure transducer fault?
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  Amy WallaceAug 30, 2025
  If the Ferroli Burner shows a pressure transducer fault, it is possible that the wiring is disconnected. To solve this, check the wiring and restore the connection or replace the sensor.
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Emily FordSep 1, 2025
What to do if there is a wiring fault in my Ferroli SUN P12 N Burner?
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  Dustin CohenSep 1, 2025
  If you suspect a wiring fault in your Ferroli Burner, check the wiring, specifically ensuring that the jumper of terminals 20-21 is connected.
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Ralph HarperSep 4, 2025
What should I do if my Ferroli SUN P12 N's DHW sensor is faulty?
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  Nicholas MendozaSep 4, 2025
  If the DHW sensor in your Ferroli Burner is faulty, the sensor may be damaged. Check the wiring or replace the sensor to resolve this issue.
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William HaleySep 7, 2025
What to do if the Ferroli Burner boiler shell probe is faulty?
- K
  Kevin MillsSep 7, 2025
  If the boiler shell probe in your Ferroli Burner is faulty (if enabled), the sensor might be damaged. Check the wiring or replace the sensor.
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William EvansSep 10, 2025
What to do if my Ferroli SUN P12 N has a card parameter fault?
- M
  Michael AndersonSep 10, 2025
  If your Ferroli Burner displays a card parameter fault, it indicates that the card parameter setting is incorrect. To resolve this, check the card parameter and modify it as necessary.

Summary

General Safety and Operational Guidelines

Instruction Booklet and Usage Precautions

Booklet is integral; follow warnings for safe installation, use, and maintenance.

Qualified Personnel Requirements

Installation, maintenance, and repairs must be by qualified personnel using original parts.

Proper Use and Maintenance

Use for intended purpose, perform periodical maintenance, disconnect power before service.

Operating Instructions

Introduction to SUN P N Burner

User Menu and Parameter Adjustments

How to access the user menu and adjust settings like heating temperature.

Adjusting DHW Temperature and Switchover

Economy;Comfort Selection and Burner Power

Burner Operation Methodology and Remote Control

Parameters Menu Access

Accessing Transparent Parameters Menu (tS)

Procedure to access the 'Transparent Parameters Menu' for detailed configuration.

Installation Guide

General Installation Instructions

Emphasizes intended use, qualified personnel, and use of original products.

Boiler Installation Requirements

SFL Boiler Installation Kit Instructions

Pellet Hopper and Burner Connection

Electrical Connections and Safety

Requirements for connecting the burner to the electrical system and earthing safety.

Fuel Supply and Pellet Loading

Domestic Hot Water Connection

Diagram and instructions for connecting an external DHW tank using a circulating pump or diverter valve.

Service and Maintenance

Commissioning Procedures

Burner Setting and Combustion Analysis

Troubleshooting Guide

Fault Codes and Solutions

List of fault codes, their causes, and recommended solutions for burner issues.

Ferroli SUN P12 N Specifications

General

Fuel Type	Pellets
Model	SUN P12 N
Heat Output	12 kW
Power Supply	230 V
Frequency	50 Hz
Electrical Power (operation)	60 W
Type	Pellet Burner
Fuel	Wood Pellets
Thermal Output	12 kW
Efficiency	90%
NOx Emissions	150 mg/Nm³