
Do you have a question about the Firefly DE370 and is the answer not in the manual?
| Brand | Firefly |
|---|---|
| Model | DE370 |
| Category | Medical Equipment |
| Language | English |
Specifies OS and device requirements for the dermatoscope system, including iOS and Android versions.
Describes the primary purpose of inspecting skin and hair under magnification for various applications.
Lists the intended user groups and applications for the system, such as medical and veterinary use.
Guides on device registration, product support, FAQs, and contact details for assistance.
Identifies conditions or practices that, if not corrected, could lead to injury, illness, or death.
Identifies conditions or practices that, if not corrected, could lead to equipment failure or data loss.
Guides on downloading and opening the Firefly Pro software on iOS and Android devices.
Instructions on activating the dermatoscope using the power button and confirming power status.
Explains the LED status for power on, off, and low battery conditions.
Describes the LED status for battery charging (red) and completion (green).
Details duration, method via USB, overload protection, and battery care precautions.
Steps to connect the device to an iOS/Android device via Wi-Fi using the default password.
Explains the LED indicator behavior for Wi-Fi readiness after device power-on.
Suggests a stable grip for better control and stability, allowing lens adjustment.
Explains how to adjust the focus wheel for clear images at different magnifications.
Tips for maintaining stability and access to controls during high magnification viewing.
Instructions on how to use the snapshot and video recording buttons effectively.
Advice on maintaining stillness and avoiding vibration for optimal image clarity.
Instructions on rotating the polarizer ring for adjustable polarization degrees.
Guidelines for cleaning the device exterior and nose cone, and avoiding lens damage.
Disposal instructions according to WEEE directive for products within the European Union.
Disposal instructions according to national, state, and local regulations outside the EU.
Procedures for authorized repairs, contacting resellers, and handling warranty claims.
Recommendations for packing products for service, including authorization numbers and shipping.
Details what is covered by the 1-year limited hardware warranty regarding materials and workmanship.
Lists items and conditions not covered by the limited hardware warranty, such as software or misuse.
Explains when the limited hardware warranty begins and that Firefly Global may change availability.
Steps to take when needing warranty service, including contacting the reseller and obtaining an RMA.
Describes repair or replacement actions Firefly Global will take for covered defects.
Details the use of new/refurbished parts in repairs and ownership of removed parts.
States that limited hardware warranties are not transferable to new owners.
Loading...