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If food is overcooked:
z
Check recipe to ensure all directions (amount, time, and power levels) were correctly
followed.
z
The initial temperature of food may have been higher than normal.
If arcing (sparks) occur:
z
Ensure microwave-safe dishes were used.
z
Do not use wire twist-ties.
z
Do not operate the oven when empty.
If the display shows a time counting down but the oven is not cooking:
z
Check that door is firmly closed.
BEFORE YOU CALL FOR SERVICE