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How to obtain service for your appliance
Please keep your purchase receipt or other proof of purchase in a safe place; you will need
to have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you when
requesting service. (The model number is printed on the Instruction Booklet and the serial
number is printed on the Rating Label affixed to the appliance). Recording of these details
alone will not count as proof of purchase. A valid proof of purchase is required for under
guarantee service.
The area around the product must be easily accessible to the Engineer without the need
for cabinets or furniture being removed. It is your responsibility to ensure our Engineers
have a clean and safe environment to carry out any repairs.
Model No: Serial No: Retailer: Date of purchase:
For service under guarantee or for product advice please call our Contact
centre
UK Mainland & Northern Ireland
0333 207 9894
Republic of Ireland
01 691 0164
Before questing service please check the troubleshooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your product
may still be under guarantee.
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained
within the extended guarantee agreement document, otherwise please call the appropriate
number above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please contact:
Flavel Customer Service. Tel: 0333 207 9894 or 01 691 0164 or email our customer service
team through our Contact Us Page on our web-site https://flavelappliances.com/support/
customer-support
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