WARRANTY INFORMATION
Fluance Warranty
Fluance gives the following warranty to the original customer of each new Fluance product pur-
chased from a dealer authorized by Fluance. Fluance warrants that each new product, under normal
use, is free from defects, subject to the terms and conditions set forth. If a defect should occur within
the warranty period, repairs will be made free of charge for parts and labor when such defects are
determined by us to be attributable to faulty materials or workmanship at time of manufacture.
Warranty Period
The Fluance products listed below are warranted for parts and labor for the stated period from the
date of original purchase and are subject to the terms and conditions of the warranty.
Home Audio Passive Speakers: Lifetime Warranty
Active/Powered Speakers: 2 Year Warranty
HiFi Turntables: 2 Year Warranty
Warranty Exclusions
• Products purchased from a dealer not authorized by Fluance.
• Products with the serial number defaced, altered or missing.
• Defects resulting from disaster, accident, abuse, misuse, lightning, power surges, neglect, unau-
thorized modication or water damage.
• Defects or damage as a result of repairs performed by a person or party not authorized by
Fluance.
• Defects or damage occurring during shipping (claims should be made with the shipping
company).
To Obtain Warranty Service
Should your Fluance product require warranty service, please contact your Fluance Authorized
Dealer and send your product fully insured and freight prepaid to the nearest Fluance authorized
service center. Before sending to Fluance, you will be required to get a Return Authorization Number
from your dealer.
Products shipped without a valid Return Authorization Number will be refused. To avoid possible
shipping damage, make sure the product is properly packaged and well protected. Include a copy
of your original bill of sale as proof of warranty along with your name, home and/or work telephone
number(s), a complete return address and a detailed description of the faults.
Products repaired within warranty will be returned freight prepaid. This warranty in itself is not con-
sidered a valid proof of purchase. When applying for warranty repairs, you must present the original
copy of your bill of sale as proof of warranty.
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