Voice command issues
Issue Possible
Cause(s)
Possible Solution(s)
SYNC does not
understand what
I am saying.
You may be using
the wrong voice
commands, OR
You may be
speaking too soon
or at the wrong
time.
Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
Be aware that SYNCās
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
SYNC does not
understand the
name of a song or
artist.
You may be using
the wrong voice
commands, OR
You may not be
saying the name
exactly as it is
saved, OR
The system may
not be āreadingā
the name the
same way you are
saying it.
Review the media voice
commands at the beginning of
the media section.
Say the song or artist exactly as
they are listed. If you say, āPlay
Artist Princeā, the system does
not play music by Prince and
the Revolution or Prince and the
New Power Generation.
Make sure you are saying the
complete title such as
āCalifornia remix featuring
Jennifer Nettlesā.
If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, ā Play
L-O-L-Aā
Do not use special characters in
the title as the system does not
recognize them.
448 SYNCå§
2013 Flex (471)
Owners Guide gf, 1st Printing
USA (fus)
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