Customer Assistance
Getting the Services You Need...............195
In California (U.S. Only).............................196
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................197
Utilizing the Mediation/Arbitration
Program (Canada Only)........................197
Getting Assistance Outside the U.S. and
Canada........................................................198
Ordering Additional Owner's
Literature.....................................................199
Reporting Safety Defects (U.S.
Only).............................................................199
Reporting Safety Defects (Canada
Only)............................................................200
Fuses
Fuse Specification Chart...........................201
Changing a Fuse...........................................210
Maintenance
General Information.....................................211
Opening and Closing the Hood................211
Under Hood Overview - 1.0L
EcoBoost™.................................................212
Under Hood Overview - 2.0L Duratec-HE
(MI4)..............................................................213
Engine Oil Dipstick - 1.0L
EcoBoost™.................................................214
Engine Oil Dipstick - 2.0L Duratec-HE
(MI4).............................................................214
Engine Oil Check...........................................214
Engine Coolant Check.................................215
Automatic Transmission Fluid
Check.............................................................217
Brake Fluid Check..........................................217
Clutch Fluid Check - Manual
Transmission..............................................218
Washer Fluid Check.....................................218
Fuel Filter.........................................................218
Changing the 12V Battery..........................218
Checking the Wiper Blades.....................220
Changing the Wiper Blades.....................220
Adjusting the Headlamps..........................221
Removing a Headlamp..............................223
Changing a Bulb...........................................223
Bulb Specification Chart...........................228
Changing the Engine Air Filter................230
Vehicle Care
General Information....................................231
Cleaning Products........................................231
Cleaning the Exterior...................................231
Waxing.............................................................232
Cleaning the Engine....................................232
Cleaning the Windows and Wiper
Blades..........................................................233
Cleaning the Interior...................................233
Cleaning the Instrument Panel and
Instrument Cluster Lens.......................234
Cleaning Leather Seats.............................234
Repairing Minor Paint Damage...............235
Cleaning the Alloy Wheels.......................235
Vehicle Storage.............................................235
Wheels and Tires
Tire Care..........................................................238
Using Snow Chains.....................................253
Tire Pressure Monitoring System...........254
Changing a Road Wheel............................257
Driving at High Speed................................260
Lug Nuts...........................................................261
Capacities and Specific-
ations
Engine Specifications - 1.0L
EcoBoost™................................................262
Engine Specifications - 2.0L Duratec-HE
(MI4)............................................................262
Motorcraft Parts - 1.0L EcoBoost™......263
Motorcraft Parts - 2.0L Duratec-HE
(MI4)............................................................264
Vehicle Identification Number................265
4
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