Ford C-MAX HYBRID - User Manual

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2014 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual

EM5J 19A321 FA

November 2013

First Printing

Owner’s Manual

C-MAX Hybrid | Energi

Litho in U.S.A.

Main Page

Default Chapter3
- Table of Contents3
Introduction9
- About this Manual9
- Symbols Glossary9
  - Protecting the Environment9
- Data Recording11
- California Proposition 6513
- Perchlorate13
- Ford Credit13
- Replacement Parts Recommendation13
- Special Notices14
- Mobile Communications Equipment14
- Export Unique Options15
- Child Safety16
- General Information16
- Installing Child Seats17
Child Safety18
- Using Lap and Shoulder Belts18
- Using Tether Straps22
- Booster Seats23
  - Types of Booster Seats24
- Child Seat Positioning25
- Child Safety Locks26
Safety Belts28
- Principle of Operation28
- Fastening the Safety Belts29
- Safety Belt Height Adjustment31
- Safety Belt Warning Lamp and Indicator Chime32
- Safety Belt Minder32
- Child Restraint and Safety Belt Maintenance34
Personal Safety System?35
- Personal Safety System35
Supplementary Restraints System36
- Principle of Operation36
- Driver and Passenger Airbags37
- Front Passenger Sensing System38
- Side Airbags40
- Driver Knee Airbag41
- Safety Canopy41
- Crash Sensors and Airbag Indicator43
- Airbag Disposal44
- Keys and Remote Controls45
- General Information on Radio45
- Frequencies45
- Remote Control45
Keys and Remote Controls46
- Replacing a Lost Key or Remote Control50
Mykey51
- Principle of Operation51
- Creating a Mykey52
- Clearing All Mykeys52
- Checking Mykey System Status52
- Using Mykey with Remote Start Systems53
- Mykey Troubleshooting54
Locks57
- Locking and Unlocking57
- Manual Liftgate61
  - Opening the Liftgate61
  - Closing the Liftgate61
- Power Liftgate62
Security65
- Passive Anti-Theft System65
- Anti-Theft Alarm66
Steering Wheel67
- Adjusting the Steering Wheel67
- Audio Control67
- Voice Control68
- Cruise Control68
- Information Display Control68
  - Seek, Next or Previous68
Wipers and Washers70
- Windshield Wipers70
- Autowipers70
- Windshield Washers71
- Rear Window Wiper and Washers72
Lighting73
- Lighting Control73
- Autolamps73
- Instrument Lighting Dimmer74
- Headlamp Exit Delay75
- Daytime Running Lamps75
- Front Fog Lamps75
- Direction Indicators75
- Interior Lamps75
  - Front Interior Lamp76
- Ambient Lighting77
Windows and Mirrors78
- Power Windows78
- Global Opening79
- Exterior Mirrors79
- Interior Mirror81
- Sun Visors81
- Sun Shades81
- Instrument Cluster83
- Gauges83
Instrument Cluster84
- Common Displays84
- Warning Lamps and Indicators85
- Audible Warnings and Indicators89
Information Displays90
- General Information90
  - Information Display Controls90
  - Information Displays91
- Information Messages100
  - Keys and Intelligent Access102
Climate Control107
- Automatic Climate Control107
- Climate Control108
- Hints on Controlling the Interior Climate109
- Heated Windows and Mirrors109
  - General Hints109
  - Heated Rear Window109
- Cabin Air Filter110
- Remote Start110
Seats112
- Sitting in the Correct Position112
- Head Restraints112
  - Adjusting the Head Restraint113
- Manual Seats114
- Power Seats115
- Rear Seats117
- Heated Seats117
  - Folding the Seatback (if Equipped)117
  - Unfolding the Seatback117
- Rear Seat Armrest118
Universal Garage Door119
- Universal Garage Door Opener119
Auxiliary Power Points123
Storage Compartments125
- Center Console125
- Overhead Console125
Starting and Stopping the Engine126
- General Information126
- Ignition Switch126
- Keyless Starting126
- Starting a Gasoline Engine127
  - Ignition Modes127
- Engine Block Heater129
  - Using the Engine Block Heater130
Unique Driving Characteristics131
- Hybrid Electric Vehicle131
- Fuel and Refueling137
- Safety Precautions137
- Fuel Quality138
  - Choosing the Right Fuel138
  - Octane Recommendations138
- Running out of Fuel139
- Refueling140
Fuel and Refueling141
- Fuel Consumption144
  - Filling the Tank144
  - Calculating Fuel Economy144
- Emission Control System145
- High Voltage Battery148
- General Information148
High Voltage Battery149
- Charging the High Voltage Battery150
- High Voltage Battery Cut-Off Switch153
Transmission155
- Automatic Transmission155
  - Brake-Shift Interlock156
Brakes158
- General Information158
- Hints on Driving with Anti-Lock Brakes159
- Parking Brake159
- Hill Start Assist159
Traction Control161
- Principle of Operation161
- Using Traction Control161
Stability Control162
- Principle of Operation162
- Using Stability Control163
Parking Aids164
- Parking Aid164
  - Front Sensing System165
- Active Park Assist166
- Rear View Camera170
Cruise Control173
- Principle of Operation173
- Using Cruise Control173
  - Switching Cruise Control off173
  - Switching Cruise Control on173
Driving Aids175
- Steering175
- Load Carrying176
- Rear under Floor Storage176
- Luggage Covers176
  - Removing the Shade176
- Load Limit177
Load Carrying178
Towing184
- Towing a Trailer184
- Transporting the Vehicle184
- Towing the Vehicle on Four Wheels184
Driving Hints186
- Breaking-In186
- Economical Driving186
- Driving through Water187
- Floor Mats188
Roadside Emergencies189
- Roadside Assistance189
- Hazard Warning Flashers190
- Fuel Shutoff190
- Jump-Starting the Vehicle190
- Collision, Damage or Fire Event193
- Post-Crash Alert System195
- Customer Assistance196
- Getting the Services You Need196
- In California (U.S. Only)197
- The Better Business Bureau (BBB) Auto Line Program (U.S. Only)198
- Utilizing the Mediation/Arbitration Program (Canada Only)198
- Getting Assistance Outside the U.S. and Canada199
- Ordering Additional Owner's Literature200
- Reporting Safety Defects (U.S. Only)200
- Reporting Safety Defects (Canada Only)201
Customer Assistance201
Fuses202
- Fuse Specification Chart202
  - Luggage Compartment Fuse Panel207
- Changing a Fuse209
Maintenance211
- General Information211
- Opening and Closing the Hood211
- Under Hood Overview - 2.0L Hybrid212
- Engine Oil Dipstick214
- Engine Oil Check214
- Engine Coolant Check215
  - Adding Coolant216
- Automatic Transmission Fluid Check219
- Brake Fluid Check219
- Power Steering Fluid Check219
- Washer Fluid Check219
- Fuel Filter219
- Changing the 12V Battery220
- Checking the Wiper Blades221
- Changing the Wiper Blades221
  - Changing the Front Wiper Blades222
- Adjusting the Headlamps223
- Removing a Headlamp224
- Changing a Bulb224
  - Replacing Headlamp Bulbs225
- Bulb Specification Chart229
- Changing the Engine Air Filter231
Vehicle Care234
- General Information234
- Cleaning Products234
- Cleaning the Exterior234
- Waxing235
- Cleaning the Engine235
  - Cleaning Plastic Exterior Parts235
- Cleaning the Windows and Wiper Blades236
- Cleaning the Interior236
- Cleaning the Instrument Panel and Instrument Cluster Lens236
- Cleaning Leather Seats237
- Repairing Minor Paint Damage238
- Cleaning the Alloy Wheels238
- Vehicle Storage238
Wheels and Tires241
- Temporary Mobility Kit241
- Tire Care247
- Using Snow Chains261
- Tire Pressure Monitoring System261
- Technical Specifications265
Capacities and Specifications267
- Engine Specifications267
- Motorcraft Parts268
- Vehicle Identification Number269
- Vehicle Certification Label269
- Transmission Code Designation270
- Technical Specifications271
- Capacities and Specifications272
- Audio System274
- General Information274
- Audio Unit - Vehicles With: Am/Fm/CD/Sync275
Audio System276
- Audio Unit - Vehicles With: Premium Am/Fm/CD277
- Audio Unit - Vehicles With: Sony Am/Fm/CD279
- Digital Radio282
- Satellite Radio284
- Audio Input Jack287
- USB Port287
- Media Hub288
Sync289
- General Information289
- Using Voice Recognition291
- System Interaction and Feedback292
- Using SYNC with Your Phone293
- Accessing Your Phone Settings300
- SYNC Applications and Services304
  - Vehicle Health Report306
- Using SYNC with Your Media Player310
- SYNC Troubleshooting318
- Myford Touch324
- General Information324
Myford Touch325
- Settings332
- Entertainment343
- Phone361
  - Receiving Calls363
  - Phone Settings364
- Electric Vehicle Information366
- Information377
- Climate386
- Navigation389
Accessories399
Appendices401
- End User License Agreement401
Ford Extended Service Plan (ESP)416
Scheduled Maintenance419
- General Maintenance Information419
- Normal Scheduled Maintenance423
- Special Operating Conditions Scheduled Maintenance426
- Scheduled Maintenance Record429
- Using SYNC with Your Phone445

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Quick Reference Guide10 pages

Questions and Answers

D
David MooreJul 26, 2025
Why I cannot create a MyKey in my Ford Automobile?
- S
  Sean WeaverJul 26, 2025
  There are several reasons why you might not be able to create a MyKey for your Ford Automobile: * The key or fob you're using might not have administrative privileges. Make sure the key or fob has the necessary permissions. * If the key or fob is the only admin key, you won't be able to create a MyKey. Ensure there is at least one admin key available. * If your Ford Automobile has push-button start, the intelligent access key fob might not be correctly positioned next to the steering column. Reposition the key fob correctly.