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Ford Endura User Manual

Ford Endura
84 pages
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E N DUR A
Customer Assistance,
Warranty and Service Guide
Endura
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Ford Endura Specifications

General IconGeneral
Displacement2.0L
Cylinders4
Fuel SystemDirect Injection
Transmission8-speed automatic
Torque400Nm

Summary

Introduction

Customer Assistance and Service

Customer Assistance

Information on how Ford provides assistance and support to customers.

Your Customer Assistance Action Process

Step-by-step guide for resolving customer queries and concerns.

Dealer Service Centres

Details on the services offered by authorised Ford dealerships.

Ford Roadside Assistance

Ford Roadside Assistance Benefits

Overview of the various services provided by Ford Roadside Assistance.

Vehicle Qualification and Exclusions

Criteria for vehicles eligible for roadside assistance and common exclusions.

Dealer Locations

Northland Dealers

List of Ford dealerships in the Northland region of New Zealand.

Auckland Dealers

List of Ford dealerships in the Auckland region of New Zealand.

Waikato / Bay of Plenty Dealers

Ford dealerships located in the Waikato and Bay of Plenty regions.

Central North Island Dealers

Ford dealerships in the Central North Island of New Zealand.

Lower North Island Dealers

Ford dealerships situated in the Lower North Island of New Zealand.

Upper South Island Dealers

List of Ford dealerships in the Upper South Island of New Zealand.

Central South Island Dealers

Ford dealerships located in the Central South Island of New Zealand.

Lower South Island Dealers

Ford dealerships in the Lower South Island of New Zealand.

Ford Warranties

The Ford Express New Vehicle Warranty

Details of the express warranty for new Ford vehicles.

Definitions

Glossary of terms used within the Ford warranty sections.

Warranty Explanation

Questions and answers to clarify the Ford vehicle warranty.

The Ford Express Parts and Accessories Warranty

Warranty terms for Ford parts and accessories purchased separately.

Five Year Perforation Corrosion Warranty

Coverage for perforation corrosion on the vehicle body for five years.

Capacities and Specifications

Engine Data

Technical specifications for the vehicle's engine.

Fluid Specifications

Recommended fluids for engine oil, brake fluid, coolant, and transmission.

Scheduled Servicing

Scheduled Servicing Plan

A plan outlining service intervals and types (A, B, C).

Peace of Mind Inspection Schedule

Details of the complimentary initial inspection offered by dealers.

'A' Service Schedule

Maintenance tasks for the standard 'A' service.

'B' Service Schedule

Maintenance tasks for the 'B' service, combined with 'A'.

'C' Service Schedule

Maintenance for vehicles operated under severe or unusual conditions.

Additional Scheduled Maintenance Items

Less frequent maintenance operations required at specific intervals.

Explanation of Maintenance Requirements

Detailed explanation of key maintenance tasks and intervals.

Infrequent Usage

Recommendations for servicing vehicles with low annual mileage.

Ford Protect

Ford Protect New Vehicle Extended Mechanical Breakdown Insurance

Information on extended warranty coverage options for new vehicles.

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