AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Touch the home button
again, then select the app
again to restart it. After a
few seconds, the app should
appear in the SYNC Mobile
App menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
Phone button.
There is a Bluetooth bug on
some older versions of the
Android operating system
that may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned
off Bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
434
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing
SYNC™ (If Equipped)
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