Personal Profiles
Possible cause and solutionIssue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not.
The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
441
Flex (TP3) , enUSA, Edition date: 201801, Second Printing
SYNC™ 3
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