TROUBLESHOOTING
Precautions to be taken in the event of changes in the performance of UFO™ 2.
If UFO™ 2 is not activated when pressing the universal power button:
Battery is empty. Charge your UFO™ 2 via USB charging cable until the light emits a steady glow. A full 2.5 hour
charge will last up to 40 treatments.
If UFO™ 2 cannot be switched off and/or interface buttons do not respond:
Microprocessor is temporarily malfunctioning. Press and hold universal power button to restart the device
If UFO™ 2 won’t sync to the FOREO For You app:
Ensure that your device is fully charged and that your Bluetooth is turned on.
Switch your Bluetooth off and then on again to try reconnecting.
Close the FOREO app and then reopen it to start the process over.
Delete and reinstall the application - perhaps the application simply needs to be updated.
After deleting and reinstalling the application, make sure to restart your phone.
Delete your phone's cookies and cache memory
Ensure that your mobile's operating system has been updated to the latest version.
WARRANTY TERMS & CONDITIONS
RE
G
I
ST
ER
WA
RR
ANT
Y
To activate your 2-Year Limited Warranty, register by downloading the FOREO For You app and following the
instructions provided.
2
-
YE
A
R
L
I
M
I
T
E
D
WA
RR
ANT
Y
FOREO warrants this device for a period of TWO
(
2
)
YEARS
(
e
x
cept in countries where national law re
q
uires longer
minimum guarantee
)
after the original date of purchase against defects due to faulty workmanship or materials
arising from Normal Use of the device. The warranty covers working parts that affect the function of the device. It
does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or
neglect. Any attempt to open or take apart the device
(
or its accessories
)
will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the
device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim
is within the warranty period. To validate your warranty, please keep your original purchase receipt together with
these warranty conditions for the duration of the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com and then select the option to make a
warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a
consumer and does not affect those rights in any way.
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