For service in the U.S.
1. If you need assistance* . .
Call our Consumer Assistance Center tele-
phone number. Dial free from anywhere in the
U.S.:
l-800-253-1301
and talk wifh one of our trained consultants. The
consulfant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
2. If you need 8ervlce+ . . .
We have a nationwide network of authorized
service companies. Our service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United
States. To locate the authorized sewice company
in your area, call our Consumer Assistance
Center telephone number (see Step 1) or look in
your telephone directory Yellow Page under:
APPu*HcEI- HaJsEHoLD-
NAJOR-BENICELREPAIR
3. ff you need replacement parts* . . .
To locate replacement parts in your area, refer to
Step 2 above or call our Consumer Assistance
Center number in Step 1.
4. If you are not satlsfled wlth how the
problem was solvd . . .
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appli-
ance industry.
l
Contact MACAP only when the dealer and
authorized servicer have failed to resofve your
problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
l
When requesting assistance, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem This information is needed in order to
better respond to your request.
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