NOTE: Do not pour water onto the outer walls of the freezer, since this will
affect the insulation. Do not use hot water, acid, alkali, gasoline, benzene,
caustic cleanser, alcohol, or hard brushes to clean the plastic parts.
3. Turning off the unit
If possible, avoid turning off the freezer. Let it work for long periods of time,
even if there is no food being stored. This will help keep the appliance working
properly for a long time.
If you must turn it off and not use it for a long period of time, turn the
thermostat knob to "OFF" and unplug the appliance. Follow the information
above for cleaning it and keep it in a dry, clean place. Store the freezer with
the doors slightly open to reduce the formation of mold and to prevent the
door gaskets from sticking to the cabinet.
Troubleshooting
If your appliance is not working normally, you may be able to avoid the cost of a
service call by checking the following list of common problems:
1. Troubleshooting guide
Problem
Unit stops working.
Compressor is not
working (unit is not
cooling).
Food does not get cold.
Appliance is noisy.
Touching the unit causes
an electric shock.
Possible cause
Thermostat is set at O (OFF).
Power plug is not firmly set in socket.
Fuse or circuit breaker needs replacement or
resetting.
Power is off.
You have tried to restart the unit after a power loss
without waiting 5 minutes.
Thermostat is set too high.
Doors are not completely closed.
Room temperature is too high, or unit is in direct
sunlight.
The freezer is overloaded with food, hampering cold
air flow.
Food was put into the unit before being allowed to
cool down.
Thermostat is set too low.
There is too much food in the appliance.
The door is not closed, or is opened too frequently.
The appliance to too close to a heat source.
The base was not removed.
The unit was not leveled.
The back of the appliance is touching the wall.
The unit is not grounded properly.
If grounding is 0K, turn off and disconnect the
appliance and call our service department.
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