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Frigidaire FFHS2311L - User Manual

Frigidaire FFHS2311L
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TABLE OF CONTENTS
www.frigidaire.com USA 1-800-944-9044 www.frigidaire.ca Canada 1-800-265-8352
All about the
Use & Care
of your Refrigerator
Important Safety Instructions .................................2
Features at a Glance ..............................................4
Installation ...........................................................5
Door Removal Instructions .....................................7
Connecting Water Supply .......................................8
Controls ................................................................9
Storage Features .................................................13
242065100 (December 2009)
Automatic Ice & Water Dispenser .........................14
Changing the Filter ..............................................18
Normal Operating Sounds and Sights ....................19
Care and Cleaning ...............................................20
Before you Call ....................................................21
Major Appliance Warranty ....................................23

Table of Contents

Questions and Answers

  • T
    Tiffany TurnerAug 12, 2025
    Why is my Frigidaire FFHS2311L ice maker not making ice?
    • C
      Cory HeathAug 13, 2025
      If your Frigidaire Refrigerator's ice maker isn't producing ice, it might be due to several reasons. First, check if the ice maker wire signal arm is in the “up” or OFF position and move it to the “down” or ON position if it is (for side-mounted models). For rear-mounted ice makers, ensure the power switch is in the On (“I”) position. Also, a small ice cube might be caught in the mechanism; remove it. Lastly, the saddle valve on the cold water pipe could be clogged. In that case, turn off the household water line valve, remove and clean the valve, and replace it if necessary, ensuring it's not a self-piercing type.
  • J
    John SheppardAug 16, 2025
    What to do if the ice dispenser is not working on my Frigidaire FFHS2311L?
    • M
      Monique BoydAug 16, 2025
      If the ice dispenser on your Frigidaire Refrigerator isn't dispensing ice, several factors could be at play. Check if the ice storage container is empty; the dispenser should work once the first batch of ice is made. If the freezer temperature is too warm, adjust it to a colder setting to allow ice cubes to form, which should then enable the dispenser. Ensure the household water line valve is open, giving the ice maker enough time to produce ice. Also, if the ice dispensing arm has been held in for more than 4-5 minutes, the motor might be overloaded; it will reset in about 3 minutes.
  • N
    Natasha WhiteAug 20, 2025
    Why is my Frigidaire FFHS2311L ice maker not making enough ice?
    • G
      Gary HickmanAug 20, 2025
      If your Frigidaire Refrigerator's ice maker isn't making enough ice, it could be normal production levels. A side-mounted ice maker typically produces 4 to 4.5 pounds (approximately 4 quarts) of ice every 24 hours, while a rear-mounted one makes 3 to 4 pounds (approximately 3½ quarts). Using the Quick Ice option can increase ice production by up to 50%. Also, check if the water dispenser is dispensing water slower than usual, and if so, replace the ice and water filter cartridge.
  • B
    beckeraustinAug 23, 2025
    How to fix a jammed ice dispenser in Frigidaire FFHS2311L Refrigerator?
    • M
      Mark FitzgeraldAug 23, 2025
      An ice dispenser in your Frigidaire Refrigerator might be jammed because ice has melted and refrozen around the auger due to infrequent use, temperature changes, or power outages. Remove the ice container, thaw it, and empty its contents. Clean the container, dry it thoroughly, and put it back in place. The dispenser should work once new ice is made. Alternatively, ice cubes might be stuck between the ice maker and the back of the ice container; remove them to clear the jam.
  • S
    Shaun BatesAug 27, 2025
    What to do if Frigidaire Refrigerator ice maker will not stop making ice?
    • J
      Jared DavisAug 27, 2025
      If the ice maker in your Frigidaire Refrigerator won't stop making ice, check if the wire signal arm is being held down by an item in the freezer. Move the item to release the wire signal arm. Also, remove any ice cubes that are frozen together over the wire signal arm.
  • W
    William ConradAug 31, 2025
    Why are ice cubes freezing together in my Frigidaire FFHS2311L Refrigerator?
    • N
      Nicole DavisAug 31, 2025
      If ice cubes in your Frigidaire Refrigerator are freezing together, it could be because they are not being used frequently enough. Remove the ice container and discard the old ice, allowing the ice maker to produce a fresh supply. Hollow ice cubes (partially frozen with water inside) may indicate a clogged ice and water filter cartridge, which should be replaced. Also, if the freezer control is set too warm, adjust it to a colder setting and allow 24 hours for the temperature to stabilize.
  • S
    Sara MarshSep 4, 2025
    Why won't the doors close on my Frigidaire FFHS2311L Refrigerator?
    • D
      Denise DavisSep 4, 2025
      If the doors of your Frigidaire Refrigerator won't close properly, it might be because a door was closed too forcefully, causing the other door to open slightly; try closing both doors gently. Another reason could be that the refrigerator is not level, rocking when moved; ensure the floor is level and solid enough to support the refrigerator, and contact a carpenter if the floor is sagging or sloping. Lastly, check if the refrigerator is touching a wall or cabinet, and ensure the floor is level and solid enough to support the refrigerator, and contact a carpenter if the floor is sagging or sloping.
  • H
    Heather HaysSep 8, 2025
    Why are the drawers difficult to move in my Frigidaire FFHS2311L?
    • D
      David ColeSep 8, 2025
      If the drawers in your Frigidaire Refrigerator are hard to move, it could be because food is touching the shelf above the drawer; remove the top layer of items. Additionally, the tracks that the drawers slide on might be dirty; clean the drawer, rollers, and track.

Summary

Important Safety Instructions

Hazard Definitions and Warnings

Defines safety symbols like DANGER, WARNING, CAUTION, and provides general safety advice.

Child Safety and Proper Disposal

Covers child entrapment risks, disposal guidelines, and safety precautions for old appliances.

Electrical Safety Precautions

Details safe electrical connections, grounding, and power cord handling.

Installation

Choosing a Location and Clearances

Door Removal Instructions

Connecting the Water Supply

Water Supply Connection Procedure

Step-by-step guide to connecting the water supply line to the ice maker inlet valve.

Water Supply System Information

Controls and Temperature Adjustment

Initial Cool Down and Control Settings

Electronic Display and Temperature Adjustment

Explains the electronic control panel, temperature display, and how to adjust settings.

Automatic Ice & Water Dispenser Operations

Dispenser Feature Functions

Explains how to use features like Extreme Freeze, Extra Ice, Cube, Crush, and Light.

Filter Status and Lockout

Priming the Water Supply System

Guide on how to properly fill the water system for the dispenser and ice maker.

Ice Maker Operation and Installation

Changing the Water Filter

Filter Location and Replacement Schedule

Guidance on finding the filter, when to replace it, and ordering new filters.

Water Filter Replacement Procedure

Step-by-step instructions for removing the old filter and installing a new one.

Care and Cleaning

Troubleshooting Common Problems

Ice Maker and Dispenser Issues

Refrigerator Running and Temperature Issues

Water Dispenser and Moisture Issues

Frigidaire FFHS2311L Specifications

General IconGeneral
BrandFrigidaire
ModelFFHS2311L
CategoryRefrigerator
TypeSide-by-Side
Total Capacity22.6 cu. ft.
Depth32 inches
ColorStainless Steel
Energy Star CertifiedYes
Defrost TypeFrost-Free
Ice MakerYes
Water DispenserNo
Crisper Drawers2
ShelvesGlass

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