2020
9. APP - REPORT
ERROR
CODE
ERROR TEXT LED EXPLAINATION COMPONENT SOLUTION
3.1.8 low charge Tension <32,8V; low range battery charge the battery
3.3.9 communic.err communication error between the app
and the battery. The system still works
correctly, data app are not updated
firmware /BMS har-
dware
restart the system, check the fir-
mware. If the problem still remain,
contact the support
4.1.8 battery empty tension < 31V: low range; keep pedaling
the system will shut down.
battery charge the battery
4.2.8 overtemperature Overtemperature Motor/ Controller motor/ controller decrease the assistance level. If the
problem still remain, contact the
support
4.7.11 output sync temporary error during the switch betwe-
en the main battery and the range ex-
tender
range extender usually auto-solving problem. If
the problem still remain restart the
system or contact the support
3.2.3 low voltage low tension in the battery battery (main or range
extender)
charge the battery
3.1.7 charge error exceeded charge on the battery charger/ battery try with another FSA charger. If the
problem still remain, contact the
support
4.1.1 low temperature too low temperature for the system to
works correctly
extreme envoironmental
conditions
stop the assistance until the tempe-
rature will increase to 10°
4.1.2 overtemperature too high temperature for the system to
works correctly
extreme envoironmental
conditions
stop the assistance until the tempe-
rature decrease
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