Fuji Xerox ApeosPort-V 3060

Problem Solving
538
Problem Solving
15
021-417
[Cause] Failed to authorize the proxy server while connecting to the EP
system via the Internet.
[Remedy] Check the followings:
z
The EP proxy server URL setting
z
The login user of the EP proxy server
z
The password of the EP proxy server
If the error still is not resolved after checking the above settings,
there may be a network failure or the proxy server settings may
be changed or failed. Consult your system administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-418
021-419
[Cause] There is a problem with the format of the proxy setting file.
[Remedy] The format of the proxy setting file registered in the HTTP
server may be incorrect. Consult your system administrator.
If the proxy setting file works normally but the error still is not
resolved, contact our Customer Support Center.
021-420
[Cause] A time out error occurred while connecting to the EP system via
the Internet
Failed to obtain the proxy setting.
[Remedy] Check the followings:
z
The LAN cable connection
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
z
The working condition of the HTTP proxy server in which the
proxy setting file is registered
If the error still is not resolved after checking the above settings,
there may be a network failure. Consult your system
administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-421
[Cause] A time out error occurred while connecting to the EP system via
the Internet
Failed to obtain the proxy setting.
[Remedy] Check the followings:
z
The LAN cable connection
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
z
The working condition of the HTTP proxy server in which the
proxy setting file is registered
If the error still is not resolved after checking the above settings,
there may be a network failure. Consult your system
administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
Error Code
Cause and Remedy