Problem Solving
552
Problem Solving
15
026-724
026-725
[Cause] An error occurred while connecting to the EP system via the
Internet.
[Remedy] Contact our Customer Support Center.
026-726
[Cause] The machine configuration information at a print job
specification does not match the actual machine configuration.
[Remedy] Modify the machine configuration information in the print
driver screen to match the actual machine configuration.
026-727
[Cause] Probable causes are as follows:
1) Unusable characters are included in the path name of the file
location.
2) The length of the path name of the file location (including
extension) exceeds the number of characters available.
[Remedy] Take one of the following measures:
1) Change the path name of the file location.
2) Set the path in the range of 1 to 255 bytes.
026-728
[Cause] An error occurred during WSD communications.
[Remedy] Check whether the network cable is correctly connected or check
the amount of available memory of the destination device.
026-729
[Cause] Probable causes are as follows:
1) An error occurred during WSD communications.
2) Application other than [Windows Fax and Scan] was used to
scan a document on the scanner (WSD).
[Remedy] 1) , check whether the network cable is correctly connected or
check the amount of available memory of the destination
device.
2) ,Use [Windows Fax and Scan] to scan. If using another
application, set the document on the document glass.
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WSD stands for Web Services on Devices.
026-730
[Cause] The size of paper loaded in the specified tray is unknown.
[Remedy] Check whether the paper guides are correctly positioned in the
tray, and then try again.
026-736
[Cause] An internal error occurred while sending the scanned document
to the HTTP server.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
026-737
[Cause] Unable to send the scanned document to the HTTP server
because a network error occurred.
[Remedy] Consult your network administrator whether the network or the
server have any problem.
026-738
[Cause] The machine failed to send scanned document data to the
HTTP server because Web application is closed during it.
[Remedy] Execute the operation again.
026-739
[Cause] When authentication succeeds, all jobs are canceled because
there is a pending job.
[Remedy] No measure is required.
Error Code
Cause and Remedy
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