Error Code
551
Problem Solving
15
026-711
[Cause] Exceeded the maximum size allowed for a multi-page file when
scanning.
[Remedy] Take one of the following measures:
1) Reduce the resolution (scan quality) of the scan parameters
and execute the operation again.
2) Reduce the number of document pages and then execute the
operation again.
The maximum size is 2 GB for TIFF, XPS, and PDF, and 1 GB for
XDW.
z
XPS stands for XML Paper Specification.
026-712
[Cause] An error occurred while operating from CentreWare Internet
Services.
[Remedy] Retry after waiting for a while.
026-718
[Cause] Incompatible print parameters are used. The combination of
the specified features such as Document Size, Paper Size, Paper
Tray, 2 sided printing, and Output Tray is incompatible.
[Remedy] Confirm the print data, and try printing again.
026-719
[Cause] An error occurred while operating the Store to USB service.
[Remedy] Wait for a while and execute the operation again. If the error
still is not resolved, contact our Customer Support Center.
026-720
[Cause] The capacity of the USB memory device of the recipient is
insufficient while performing the Store to USB service.
[Remedy] Confirm the amount of available space.
026-721
[Cause] An error occurred while operating the Store to USB service.
[Remedy] Check the following conditions:
z
The USB memory device is inserted into the USB memory
slot.
z
The USB memory device is accessible from your computer.
z
The unencrypted USB memory device is used.
026-722
[Cause] The USB memory device is not initialized.
[Remedy] Initialize the USB memory device on a computer with the
following file format, and then execute the operation again.
z
Supported file formats: FAT12, FAT16 (FAT), FAT32
z
NTFS is not supported.
z
A software-encrypted USB memory device is not supported.
If the error still is not resolved, contact our Customer Support
Center.
026-723
[Cause] The machine failed to access to the medium.
[Remedy] 1) Check that the medium is not inserted or removed, or the
other medium is not inserted, while the machine is
referencing the medium.
2) Check that the file in the medium can be accessed via a
computer.
Error Code
Cause and Remedy
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