Problem Solving
566
Problem Solving
15
027-775
[Cause] Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error still is
not resolved, confirm with your network administrator whether
the SMTP server supports the EHLO command.
027-776
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been
specified under [Tools] > [Connectivity & Network Setup] >
[Machine's E-mail Address/Host Name]. If the error still is not
resolved, confirm with your network administrator whether the
SMTP server supports the EHLO command.
027-777
[Cause] The destination SMTP server does not support SMTP-AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] >
[Connectivity & Network Setup] > [Outgoing/Incoming E-mail
Settings] > [SMTP Server Settings].
027-778
[Cause] The destination SMTP server does not support the SMTP-AUTH
system set on the machine.
[Remedy] Confirm the authentication type supported by the SMTP server
with your network administrator. The machine supports the
following authentication types: AUTH GSSAPI (only for
Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH
LOGIN, AUTH CRAM-MD5.
027-779
[Cause] Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
[Cause] The received e-mail was discarded because no documents were
attached to it. (The machine is set to print attached documents
only.)
[Remedy] To print the mail body or header information also, change
settings in the [Properties] screen of CentreWare Internet
Services.
z
Refer to "Computer Operations" > "E-mail Printing" in the User Guide.
027-797
[Cause] The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail again.
027-798
[Cause] The specified document did not exist.
[Remedy] Check the job flow setting.
029-703
[Cause] An error occurred in the communication with the AirPrinc Scan
client, or the client canceled the job.
[Remedy] Check the network communication with the AirPrint Scan client
by checking the following.
z
Check that the amount of space of the AirPrint Scan clien is
enough.
z
Check the connection of the network cable.
033-310
033-311
033-312
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
Error Code
Cause and Remedy
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